Pfizer
Pfizer
Pfizer is a global pharmaceutical company focused on developing and providing medicines and healthcare services that support health throughout life. Its work spans scientific innovation and access to safe, effective, and affordable treatments, with a particular emphasis on advancing therapies for cancer and other significant health conditions. The company’s profile may be relevant to professionals exploring careers in pharmaceutical research, healthcare, and related commercial functions.

Director, Global Portfolio Content Activation - Pfizer Hybrid, New York City

Pfizer seeks a director to turn global portfolio priorities into scalable capability experiences, learning journeys, and content strategies. The role leads AI-enabled activation across commercial and customer engagement teams.

Description

  • Convert business and brand priorities into integrated capability experiences across Pfizer’s portfolio
  • Collaborate with the TRIAD, business units, Customer Engagement Training, Launch Excellence, and Brand Delivery on activation plans, learning journeys, and content strategies
  • Manage portfolio intake, prioritization, activation planning, content orchestration, and experience design
  • Act as the primary activation partner for capability priorities, content investment, and activation sequencing
  • Create a coordinated roadmap linking business and portfolio priorities with capability, content, and activation needs
  • Assess capability gaps, readiness risks, and activation dependencies, then recommend mitigation measures
  • Build connected learning journeys combining content, practice, coaching, reinforcement, and performance support
  • Combine product knowledge, disease-state education, competitive intelligence, and market and customer insights into unified experiences
  • Choose suitable instructor-led, digital, coaching, simulation, and microlearning formats
  • Direct portfolio-wide intake, prioritization, and routing for capability and content requests
  • Govern content from development through retirement and determine when to build, reuse, or adapt materials
  • Design solutions for enterprise reuse and global scale in partnership with regional and market teams
  • Track portfolio status, dependencies, capacity, cost, and risk
  • Use AI-enabled approaches for content development, insight curation, personalization, simulation-based learning, and activation efficiency
  • Work with Digital, Analytics, AI, and GCET stakeholders to advance AI-enabled activation capabilities
  • Ensure AI-supported processes meet Medical, Legal, Regulatory, GCMA, and organizational governance requirements
  • Provide CET and Brand Delivery teams with content, coaching resources, simulations, and performance-support tools
  • Coordinate alignment among internal teams, vendors, subject matter experts, and governance stakeholders
  • Influence decisions and deliver results in a highly matrixed organization without direct authority
  • Establish activation success measures tied to portfolio priorities and business outcomes
  • Evaluate effectiveness using readiness, learner, and performance data, and identify improvements
  • Track adoption, content usage, enterprise reuse, efficiency, and scalability trends
  • Refine content strategies, activation methods, and portfolio-routing decisions using data and stakeholder feedback

Requirements

  • Bachelor’s degree in business, healthcare, life sciences, education, learning and development, or a related field
  • At least 8 years of relevant experience in healthcare, pharmaceuticals, market strategy, healthcare consulting, customer engagement, or a related area
  • Substantial experience converting business, brand, or portfolio priorities into capability solutions, learning experiences, or content strategies in a complex global setting
  • Background in pharmaceutical, biotechnology, healthcare, commercial training, or customer engagement organizations
  • Experience leading cross-functional programs in highly matrixed organizations
  • Experience working with internal teams, external vendors, and digital platforms
  • Executive presence and the ability to influence senior leaders and stakeholders without direct authority
  • Strong written, verbal, presentation, facilitation, and stakeholder engagement skills
  • Ability to synthesize complex business, market, customer, and content information into clear activation recommendations
  • Ability to align and influence stakeholders across levels, functions, and geographies
  • Ability to navigate ambiguity and competing priorities across several concurrent initiatives
  • Availability to support global stakeholders across multiple time zones
  • Willingness to travel domestically and internationally occasionally
  • Authorization to work in the United States for any employer
  • Permanent U.S. work authorization is required
  • U.S. work visa sponsorship is unavailable now and in the future
  • Advanced degree in a related discipline preferred
  • Experience supporting global commercial learning, customer engagement training, or capability development across U.S. and international markets preferred
  • Experience supporting launch readiness, field enablement, or capability activation initiatives preferred
  • Experience managing external vendors and blended internal and vendor delivery models preferred
  • Knowledge of adult learning, coaching methods, human-centered design, and agile delivery approaches preferred

Benefits

  • Global Performance Plan with a 22.5% bonus target based on base salary
  • Share-based long-term incentive program
  • 401(k) plan with Pfizer matching contributions
  • Additional Pfizer retirement savings contribution
  • Paid vacation, holidays, and personal days
  • Paid caregiver, parental, and medical leave
  • Medical, prescription drug, dental, and vision coverage
  • Relocation assistance may be available subject to business needs and eligibility

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