LogoFresh Jobs Ahead
Team Up - We Build Teams
Team Up - We Build Teams
51 – 200 Employees
ConsultingLogisticsMarketing
Team Up - We Build Teams helps businesses build and manage remote teams through recruitment support, employer of record (EOR) services, and access to a broad talent pool. Its network includes developers, designers, marketing specialists, and other professionals, supporting organizations across consulting, logistics, and marketing. Founded in 2021, the company focuses on making international hiring and remote workforce management more efficient while helping clients reduce recruitment costs and retain team members.
LinkedIn
Company Jobs

Client Success Manager Remote United Kingdom

Manage recruitment clients from onboarding through delivery, renewals, and retention. Grow established accounts through strategic upselling and cross-selling.

GBUnited KingdomRemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredCustomer SuccessCustomer Success Manager

Description

  • Own client relationships after sales handoff
  • Communicate proactively with international clients and respond to their needs
  • Collect client feedback and resolve operational issues and blockers
  • Prepare and finalize contracts while supporting client onboarding
  • Arrange interviews between clients and candidates
  • Partner with Sales, Recruitment, and Operations to fulfill client needs accurately and on schedule
  • Assess account health and uncover opportunities for account expansion
  • Develop upselling and cross-selling opportunities across existing accounts
  • Facilitate contract renewals and strengthen client retention
  • Keep CRM data current, including client details, communications, account health, and pipeline activity
  • Coordinate multiple accounts, interview calendars, and related documentation

Requirements

  • Bring 2–3 years of experience in client success, account management, customer success, or customer retention
  • Have experience in B2B services, ideally outsourcing, talent solutions, recruitment, or professional services
  • Have worked with international clients, preferably in the EU, UK, and/or US
  • Demonstrate success in account expansion, upselling, cross-selling, or contract renewals
  • Communicate exceptionally well in written and spoken English
  • Build strong client relationships and manage stakeholders effectively
  • Stay organized while balancing multiple accounts and competing priorities
  • Manage contracts and documentation with close attention to detail
  • Understand CRM workflows and maintain disciplined CRM practices
  • Take a proactive, solutions-oriented approach and collaborate comfortably across teams

Benefits

  • Remote work arrangement

Related Jobs

hey contact heroes GmbH

Outbound Telesales Team Leader

hey contact heroes GmbH
501 – 1,000 Employees
B2BB2CHR Tech
DEGermanyRemoteFull-timeSeniorGerman RequiredSalesTelesales

Lead and coach the outbound telesales team at hey contact heroes, an international customer service provider. This fully remote role focuses on sales performance, team development, and operational quality.

Open