Team Up - We Build Teams
Team Up - We Build Teams
Team Up - We Build Teams ajută companiile să construiască și să gestioneze echipe la distanță prin sprijin pentru recrutare, servicii de angajator oficial (EOR) și acces la un bazin larg de talente. Rețeaua sa include dezvoltatori, designeri, specialiști în marketing și alți profesioniști, sprijinind organizații din domeniul consultanței, logisticii și marketingului. Fondată în 2021, compania se concentrează pe eficientizarea recrutării internaționale și a gestionării forței de muncă la distanță, ajutând în același timp clienții să reducă costurile de recrutare și să își păstreze membrii echipelor.

Client Success Manager Remote United Kingdom

Manage recruitment clients from onboarding through delivery, renewals, and retention. Grow established accounts through strategic upselling and cross-selling.

Descriere

  • Own client relationships after sales handoff
  • Communicate proactively with international clients and respond to their needs
  • Collect client feedback and resolve operational issues and blockers
  • Prepare and finalize contracts while supporting client onboarding
  • Arrange interviews between clients and candidates
  • Partner with Sales, Recruitment, and Operations to fulfill client needs accurately and on schedule
  • Assess account health and uncover opportunities for account expansion
  • Develop upselling and cross-selling opportunities across existing accounts
  • Facilitate contract renewals and strengthen client retention
  • Keep CRM data current, including client details, communications, account health, and pipeline activity
  • Coordinate multiple accounts, interview calendars, and related documentation

Cerințe

  • Bring 2–3 years of experience in client success, account management, customer success, or customer retention
  • Have experience in B2B services, ideally outsourcing, talent solutions, recruitment, or professional services
  • Have worked with international clients, preferably in the EU, UK, and/or US
  • Demonstrate success in account expansion, upselling, cross-selling, or contract renewals
  • Communicate exceptionally well in written and spoken English
  • Build strong client relationships and manage stakeholders effectively
  • Stay organized while balancing multiple accounts and competing priorities
  • Manage contracts and documentation with close attention to detail
  • Understand CRM workflows and maintain disciplined CRM practices
  • Take a proactive, solutions-oriented approach and collaborate comfortably across teams

Beneficii

  • Remote work arrangement

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