Team Up - We Build Teams
Team Up - We Build Teams
Team Up - We Build Teams भर्ती सहायता, नियोक्ता रिकॉर्ड (EOR) सेवाओं और प्रतिभाओं के व्यापक समूह तक पहुँच के माध्यम से व्यवसायों को दूरस्थ टीमें बनाने और प्रबंधित करने में मदद करती है। इसके नेटवर्क में डेवलपर, डिज़ाइनर, मार्केटिंग विशेषज्ञ और अन्य पेशेवर शामिल हैं, जो परामर्श, लॉजिस्टिक्स और मार्केटिंग के क्षेत्र में संगठनों का सहयोग करते हैं। 2021 में स्थापित यह कंपनी अंतरराष्ट्रीय स्तर पर नियुक्ति और दूरस्थ कार्यबल प्रबंधन को अधिक कुशल बनाने पर केंद्रित है, साथ ही ग्राहकों को भर्ती लागत कम करने और टीम सदस्यों को बनाए रखने में सहायता करती है।

Client Success Manager Remote United Kingdom

Manage recruitment clients from onboarding through delivery, renewals, and retention. Grow established accounts through strategic upselling and cross-selling.

विवरण

  • Own client relationships after sales handoff
  • Communicate proactively with international clients and respond to their needs
  • Collect client feedback and resolve operational issues and blockers
  • Prepare and finalize contracts while supporting client onboarding
  • Arrange interviews between clients and candidates
  • Partner with Sales, Recruitment, and Operations to fulfill client needs accurately and on schedule
  • Assess account health and uncover opportunities for account expansion
  • Develop upselling and cross-selling opportunities across existing accounts
  • Facilitate contract renewals and strengthen client retention
  • Keep CRM data current, including client details, communications, account health, and pipeline activity
  • Coordinate multiple accounts, interview calendars, and related documentation

आवश्यकताएँ

  • Bring 2–3 years of experience in client success, account management, customer success, or customer retention
  • Have experience in B2B services, ideally outsourcing, talent solutions, recruitment, or professional services
  • Have worked with international clients, preferably in the EU, UK, and/or US
  • Demonstrate success in account expansion, upselling, cross-selling, or contract renewals
  • Communicate exceptionally well in written and spoken English
  • Build strong client relationships and manage stakeholders effectively
  • Stay organized while balancing multiple accounts and competing priorities
  • Manage contracts and documentation with close attention to detail
  • Understand CRM workflows and maintain disciplined CRM practices
  • Take a proactive, solutions-oriented approach and collaborate comfortably across teams

लाभ

  • Remote work arrangement

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