Senior AI and Cloud Engineer
CYOS SolutionsBuild secure AI and machine learning platforms and cloud infrastructure for Services Australia. Lead scalable solutions across public cloud, on-premises and hybrid environments.
Open
Infotree Global Solutions is a global staffing and workforce management company connecting professionals with opportunities across consulting, logistics, healthcare, automotive, engineering, IT, finance, and banking. Its recruitment teams support both clients and consultants throughout the placement process, with a focus on matching talent to suitable roles and providing ongoing consultant care. The company hires across a broad range of functions and industries as it helps organizations build flexible workforces and professionals pursue their next career opportunity.
Client Success Manager – Poland Remote
Own onboarding, adoption, renewals, and account growth for enterprise customers using AI-powered software platforms. This full-time role is fully remote and based in Poland.
Description
- Serve as the main account contact for enterprise customers and help them meet their operational objectives
- Lead customer onboarding, platform training, and continued user support from implementation through adoption
- Diagnose technical issues and resolve operational problems across the platform
- Track adoption data and account health to uncover expansion potential and reduce churn risk
- Oversee renewals while developing account growth opportunities within customer organizations
- Partner with international cross-functional teams to communicate customer feedback and inform product improvements
- Offer functional support and mentorship to junior members of the Client Success team
Requirements
- Bring at least four years of Customer Success or Account Management experience in B2B software
- Understand how enterprise software environments operate within large multinational organizations
- Have experience leading customer onboarding, system demonstrations, and user training
- Work effectively with international customers and teams across multiple time zones
- Use a methodical approach to account management, prioritization, and problem resolution
Benefits
- Join an international team serving enterprise customers around the world
- Gain experience with modern AI-powered platforms and corporate technology ecosystems
- Access professional development opportunities and routes to broaden your skills
- Receive compensation aligned with experience along with a standard benefits package
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