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Infotree Global Solutions
Infotree Global Solutions
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăLogistică
Infotree Global Solutions este o companie globală de recrutare și management al forței de muncă, care conectează profesioniștii cu oportunități în domenii precum consultanță, logistică, sănătate, industria auto, inginerie, IT, finanțe și servicii bancare. Echipele de recrutare ale companiei sprijină atât clienții, cât și consultanții pe parcursul procesului de plasare, punând accent pe potrivirea talentelor cu rolurile potrivite și pe oferirea de asistență continuă consultanților. Compania recrutează pentru o gamă largă de funcții și industrii, ajutând organizațiile să își construiască forțe de muncă flexibile, iar profesioniștii să își urmeze următoarea oportunitate în carieră.
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Locurile de muncă ale companiei

Client Success Manager – Poland Remote

Own onboarding, adoption, renewals, and account growth for enterprise customers using AI-powered software platforms. This full-time role is fully remote and based in Poland.

PLPoloniaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Serve as the main account contact for enterprise customers and help them meet their operational objectives
  • Lead customer onboarding, platform training, and continued user support from implementation through adoption
  • Diagnose technical issues and resolve operational problems across the platform
  • Track adoption data and account health to uncover expansion potential and reduce churn risk
  • Oversee renewals while developing account growth opportunities within customer organizations
  • Partner with international cross-functional teams to communicate customer feedback and inform product improvements
  • Offer functional support and mentorship to junior members of the Client Success team

Cerințe

  • Bring at least four years of Customer Success or Account Management experience in B2B software
  • Understand how enterprise software environments operate within large multinational organizations
  • Have experience leading customer onboarding, system demonstrations, and user training
  • Work effectively with international customers and teams across multiple time zones
  • Use a methodical approach to account management, prioritization, and problem resolution

Beneficii

  • Join an international team serving enterprise customers around the world
  • Gain experience with modern AI-powered platforms and corporate technology ecosystems
  • Access professional development opportunities and routes to broaden your skills
  • Receive compensation aligned with experience along with a standard benefits package

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