Infotree Global Solutions
Infotree Global Solutions
Infotree Global Solutions — mutaxassislarni konsalting, logistika, sog‘liqni saqlash, avtomobilsozlik, muhandislik, IT, moliya va bank sohalaridagi imkoniyatlar bilan bog‘laydigan global xodimlar bilan ta’minlash va ishchi kuchini boshqarish kompaniyasi. Uning ishga yollash jamoalari joylashtirish jarayonida mijozlar va konsultantlarni qo‘llab-quvvatlaydi, iste’dodlarni mos rollar bilan uyg‘unlashtirish hamda konsultantlarga doimiy g‘amxo‘rlik ko‘rsatishga e’tibor qaratadi. Kompaniya tashkilotlarga moslashuvchan ishchi kuchini shakllantirish, mutaxassislarga esa navbatdagi martaba imkoniyatini izlashda yordam berar ekan, turli funksiyalar va sohalar bo‘yicha xodimlarni ishga qabul qiladi.

Client Success Manager – Poland Remote

Own onboarding, adoption, renewals, and account growth for enterprise customers using AI-powered software platforms. This full-time role is fully remote and based in Poland.

Tavsif

  • Serve as the main account contact for enterprise customers and help them meet their operational objectives
  • Lead customer onboarding, platform training, and continued user support from implementation through adoption
  • Diagnose technical issues and resolve operational problems across the platform
  • Track adoption data and account health to uncover expansion potential and reduce churn risk
  • Oversee renewals while developing account growth opportunities within customer organizations
  • Partner with international cross-functional teams to communicate customer feedback and inform product improvements
  • Offer functional support and mentorship to junior members of the Client Success team

Talablar

  • Bring at least four years of Customer Success or Account Management experience in B2B software
  • Understand how enterprise software environments operate within large multinational organizations
  • Have experience leading customer onboarding, system demonstrations, and user training
  • Work effectively with international customers and teams across multiple time zones
  • Use a methodical approach to account management, prioritization, and problem resolution

Imtiyozlar

  • Join an international team serving enterprise customers around the world
  • Gain experience with modern AI-powered platforms and corporate technology ecosystems
  • Access professional development opportunities and routes to broaden your skills
  • Receive compensation aligned with experience along with a standard benefits package

O‘xshash ish o‘rinlari