Infotree Global Solutions एक वैश्विक स्टाफिंग और कार्यबल प्रबंधन कंपनी है, जो कंसल्टिंग, लॉजिस्टिक्स, स्वास्थ्य सेवा, ऑटोमोटिव, इंजीनियरिंग, आईटी, वित्त और बैंकिंग सहित विभिन्न क्षेत्रों में पेशेवरों को अवसरों से जोड़ती है। इसकी भर्ती टीमें नियुक्ति प्रक्रिया के दौरान ग्राहकों और कंसल्टेंट्स दोनों को सहयोग देती हैं, जिसमें प्रतिभाओं को उपयुक्त भूमिकाओं से मिलाने और कंसल्टेंट्स की निरंतर देखभाल पर ध्यान दिया जाता है। कंपनी विभिन्न कार्यों और उद्योगों में नियुक्तियाँ करती है, जिससे संगठनों को लचीले कार्यबल विकसित करने और पेशेवरों को अपने अगले करियर अवसर की तलाश में सहायता मिलती है।
Client Success Manager – Poland Remote
Own onboarding, adoption, renewals, and account growth for enterprise customers using AI-powered software platforms. This full-time role is fully remote and based in Poland.
विवरण
- Serve as the main account contact for enterprise customers and help them meet their operational objectives
- Lead customer onboarding, platform training, and continued user support from implementation through adoption
- Diagnose technical issues and resolve operational problems across the platform
- Track adoption data and account health to uncover expansion potential and reduce churn risk
- Oversee renewals while developing account growth opportunities within customer organizations
- Partner with international cross-functional teams to communicate customer feedback and inform product improvements
- Offer functional support and mentorship to junior members of the Client Success team
आवश्यकताएँ
- Bring at least four years of Customer Success or Account Management experience in B2B software
- Understand how enterprise software environments operate within large multinational organizations
- Have experience leading customer onboarding, system demonstrations, and user training
- Work effectively with international customers and teams across multiple time zones
- Use a methodical approach to account management, prioritization, and problem resolution
लाभ
- Join an international team serving enterprise customers around the world
- Gain experience with modern AI-powered platforms and corporate technology ecosystems
- Access professional development opportunities and routes to broaden your skills
- Receive compensation aligned with experience along with a standard benefits package