RingCentral
RingCentral
RingCentral develops cloud-based communications and collaboration software for businesses. Its platform brings together voice, video, messaging, and team collaboration across devices, helping organizations connect employees, manage customer interactions, and run virtual events. The company serves businesses ranging from small teams to Fortune 1000 enterprises, with AI-enabled capabilities focused on more efficient and reliable communication.

AVP, Contact Center Sales - RingCentral (Remote, United States)

Remote executive sales role leading enterprise CCaaS growth, account executive teams, and complex software transactions. The position drives cloud migration, AI adoption, pipeline expansion, and recurring revenue.

Description

  • Own and exceed quarterly and annual revenue goals across the assigned enterprise CCaaS territory
  • Recruit, coach, and expand a team of senior Enterprise Account Executives
  • Set clear performance standards and maintain disciplined, accountable sales operating rhythms
  • Lead strategic deal pursuits, engage C-suite stakeholders, structure complex enterprise licensing agreements, and negotiate high-value transactions
  • Develop and execute regional go-to-market strategies for Financial Services, Healthcare, Retail, Technology, and BPO markets
  • Build co-selling and lead-generation opportunities with System Integrators, Channel Partners, Master Agents/TSBs, and technology ecosystem partners
  • Drive pipeline creation, maintain accurate Salesforce forecasts, and apply MEDDPICC and Command of the Message
  • Help enterprise customers transition from legacy on-premise contact centers to scalable cloud and AI-first platforms
  • Coordinate with Solutions Engineering, Professional Services, Product Management, and Customer Success on onboarding, expansion, and retention

Requirements

  • At least 10 years of enterprise SaaS sales experience, including 5 or more years selling CCaaS, CX, UCaaS, or AI and omnichannel contact center solutions
  • At least 3 years managing enterprise field sales teams responsible for eight-figure quotas
  • Demonstrated success closing and leading teams through enterprise software transactions exceeding $500,000 ACV and reaching multimillion-dollar TCV
  • Advanced command of structured sales methods such as MEDDPICC, Challenger, and Solution Selling, with highly accurate enterprise forecasting
  • Established relationships throughout the CCaaS channel ecosystem, including TSBs, VARs, SIs, and strategic alliance partners
  • Experience with NICE and IVA solutions is required

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