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Job Duck
Job Duck
201 – 500 कर्मचारी
कानूनीपरामर्शविपणन
Job Duck अमेरिका स्थित व्यवसायों की सहायता के लिए पेशेवरों को पूर्णकालिक दूरस्थ भूमिकाओं से जोड़ता है। इसके अवसर कानूनी सहायता, मार्केटिंग, कार्यकारी सहयोग और केस प्रबंधन तक फैले हुए हैं तथा परामर्श, मार्केटिंग और कानूनी कार्यों से जुड़ी टीमों और ग्राहकों की सेवा करते हैं। कंपनी निरंतर सहयोग और करियर विकास संसाधनों के माध्यम से दूरस्थ पेशेवरों को घर से टिकाऊ करियर बनाने में मदद करने पर ध्यान केंद्रित करती है।
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कंपनी की नौकरियाँ

Virtual Client Support Receptionist (Brazil, Remote)

Provide bilingual receptionist support for Job Duck’s US-based employer clients by handling calls, scheduling, and initial client intake. Support professional teams through phone, calendar, and communication platforms.

BRब्राज़ील
$1,015 – $1,100 / महीना
रिमोटपूर्णकालिकजूनियरडिग्री आवश्यक नहींआवश्यक भाषा: अंग्रेज़ीग्राहक संबंध सेवाएँग्राहक सेवा प्रतिनिधि

विवरण

  • Route callers to the correct team member or department
  • Use Lawmatics and PracticePanther for call and client workflows
  • Answer calls promptly with a warm, professional manner
  • Maintain reliable attendance and phone availability throughout scheduled hours
  • Act as the primary contact for incoming callers
  • Use Microsoft Office and Fireflies for assigned tasks
  • Handle high call volumes while staying calm and organized
  • Follow up with referral sources
  • Use Google email, calendar, chat, and video tools for communication and scheduling
  • Manage telephone communications through RingCentral
  • Call existing clients for follow-up
  • Schedule appointments and keep calendar details accurate
  • Collect initial caller information before transferring calls
  • Route prospective client calls to the intake team when appropriate
  • Return calls promptly

आवश्यकताएँ

  • At least one year of experience in a client-facing position, such as customer service or sales
  • Advanced or native-level English proficiency in speaking and writing
  • Bilingual verbal communication ability
  • Warm, approachable, and professional telephone manner
  • Clear and confident spoken English
  • Strong active listening ability
  • Empathetic and considerate communication style
  • Ability to interpret conversational context and adapt communication accordingly
  • Calm and composed during busy call periods
  • Ability to handle multiple incoming calls without becoming overwhelmed
  • Consistent attendance and punctuality
  • Strong verbal communication skills
  • Professional call handling and transfer skills
  • Experience with scheduling and calendar coordination
  • Strong client service orientation
  • Effective follow-up and information-gathering skills
  • Genuine interest in a long-term receptionist position
  • Availability Monday through Friday from 9:00 AM to 6:00 PM EST
  • Familiarity with Lawmatics, PracticePanther, RingCentral, Google email, Google Calendar, Google chat and video tools, Microsoft Office, and Fireflies

लाभ

  • Remote work opportunity
  • Work within a company certified as a Great Place to Work

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