HighLevel
HighLevel
HighLevel एक SaaS कंपनी है जो व्यवसायों और मार्केटरों के लिए एक ऑल-इन-वन मार्केटिंग और बिक्री प्लेटफ़ॉर्म विकसित करती है। इसका सॉफ़्टवेयर लीड कैप्चर, अपॉइंटमेंट शेड्यूलिंग, पाइपलाइन प्रबंधन, वेबसाइट, फ़नल, लैंडिंग पेज और फ़ोन, SMS, ईमेल तथा सोशल चैनलों के ज़रिए स्वचालित फ़ॉलो-अप को एक साथ लाता है। HighLevel API इंटीग्रेशन, सदस्यता और कोर्स-प्रबंधन टूल तथा व्हाइट-लेबल विकल्प भी प्रदान करती है, जिनकी मदद से व्यवसाय अपने ब्रांड के तहत यह प्लेटफ़ॉर्म पेश कर सकते हैं। नौकरी तलाशने वालों के लिए, कंपनी की प्रोफ़ाइल ऐसे काम को दर्शाती है जिसमें कंसल्टिंग, लॉजिस्टिक्स और अन्य सेवा-केंद्रित संगठनों द्वारा उपयोग किए जाने वाले व्यापक बिज़नेस-ऑटोमेशन उत्पाद का निर्माण और समर्थन शामिल है।

Senior Product Manager, B2C Events – HighLevel (India Remote)

Lead HighLevel’s B2C Events product for agencies, entrepreneurs, and small and midsize businesses. Own ticketing, attendee experiences, monetization, and growth from beta through scale.

विवरण

  • Own the B2C and Events product roadmap and strategic direction
  • Define capabilities spanning ticket tiers, promo codes, capacity, waitlists, recurring and series events, refunds, embeddable widgets, calendar synchronization, and wallet passes
  • Guide Events from beta to general availability by establishing standards for quality, reliability, feature completeness, adoption, and revenue
  • Lead ticketing, checkout, and payments for paid, free, and RSVP events, including multi-tier and multi-currency tickets, discounts, taxes, refunds, and payouts
  • Develop organizer CRM ownership and attendee data capabilities
  • Manage event-day operations, including check-in, QR scanning, offline resilience, guest lists, complimentary tickets, on-site sales, and capacity enforcement
  • Own the attendee experience across the Client Portal’s web and mobile products
  • Expand event distribution and discovery through SEO-ready pages, social and calendar syndication, embeddable listings, marketplace features, and promotional tools
  • Extend the platform through APIs, webhooks, and integrations
  • Work with design and engineering to deliver intuitive, accessible, mobile-friendly, and high-performance interfaces
  • Research beta organizers and translate qualitative feedback into a prioritized product backlog
  • Plan, analyze, and refine funnel experiments using evidence-based insights
  • Help maintain registration integrity, accurate capacity and waitlists, reliable payments, fraud controls, and resilience during traffic spikes
  • Coordinate across teams to launch features, increase adoption, and incorporate organizer feedback
  • Set success metrics and OKRs covering activation, published events, repeat-event rate, conversion, attendance, ticket volume, and revenue
  • Deliver measurable growth in published events, activated organizers, registrations, and ticket revenue

आवश्यकताएँ

  • At least seven years of product management experience
  • Substantial experience with events, ticketing, marketplaces, commerce, or B2B2C SaaS products
  • A demonstrated record of taking products from early development through scaled adoption
  • Practical experience with checkout, pricing and packaging, payments, refunds, payouts, and fee structures
  • Working knowledge of event and ticketing platforms such as Eventbrite, Luma, Meetup, and Cvent
  • Strong grounding in UI and UX principles
  • Familiarity with SaaS and B2C growth levers, including activation, engagement loops, retention, lifecycle optimization, and audience monetization
  • Experience building and launching high-impact features for B2C platforms or content products
  • Experience delivering intuitive, accessible, high-quality learning experiences
  • Confidence running A/B tests and structured product experiments
  • Experience using behavioral data, funnel metrics, and cohort analysis
  • Ability to work effectively amid ambiguity, incomplete information, and changing priorities
  • Ability to partner with design, engineering, data, support, marketing, and customer-facing teams
  • Bonus: experience with an events, ticketing, or community platform, with measurable impact on organizer growth, conversion, and revenue

लाभ

  • Work in a global, remote-first organization
  • Learn how to scale a B2B SaaS startup
  • Build products with meaningful user impact
  • Join a well-funded, profitable company
  • Be part of an energetic and collaborative work environment
  • Work within a lean culture focused on rapid product delivery
  • Contribute to a culture of continuous, iterative improvement

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