Kantar
Kantar
Kantar एक वैश्विक डेटा इनसाइट्स और कंसल्टिंग कंपनी है, जो संगठनों को उपभोक्ताओं, ब्रांडों और बाजारों के बारे में बेहतर निर्णय लेने में मदद करती है। इसका काम ब्रांड रणनीति, उपभोक्ता व्यवहार, क्रिएटिव प्रभावशीलता और ग्राहक अनुभव जैसे क्षेत्रों में अनुसंधान, एनालिटिक्स, प्रौद्योगिकी उत्पादों और डिजिटल प्लेटफ़ॉर्म को एक साथ लाता है। Kantar ऑटोमोटिव, उपभोक्ता पैकेज्ड वस्तुओं, ऊर्जा, वित्तीय सेवाओं, मीडिया, रिटेल और प्रौद्योगिकी सहित क्षेत्रों में संगठनों का समर्थन करती है तथा विकास, नवाचार और बेहतर ब्रांड प्रदर्शन के लिए साक्ष्य-आधारित मार्गदर्शन प्रदान करती है। वैश्विक बाजारों में काम करने वाले लगभग 28,000 सहकर्मियों के साथ Kantar मार्केटिंग, कंसल्टिंग और मीडिया की विशेषज्ञता को जोड़कर जटिल ऑडियंस और बाजार डेटा को व्यावहारिक व्यावसायिक अंतर्दृष्टि में बदलती है।

Senior Director, Client Service | Kantar | Atlanta Hybrid

Lead custom brand research programs, client relationships, and a $2.5M–$5M portfolio for Kantar. Manage teams, deliver actionable insights, and support profitable growth in a senior Atlanta hybrid role.

विवरण

  • Lead full-scale custom research studies for strategic local and global clients
  • Apply study solutions to generate business insights while coordinating multiple project teams
  • Produce analyses focused on specific business issues
  • Strengthen portfolio client relationships through high-impact deliverables and engagement
  • Drive business growth for Kantar
  • Oversee a $2.5M–$5M revenue portfolio
  • Deliver profitable Brand Performance work across assigned projects
  • Support new business efforts that maintain and expand the book of business
  • Price and scope engagements independently and prepare statements of work
  • Lead small to mid-size accounts and oversee complex, high-demand accounts
  • Respond to client requests, align expectations, manage deadlines, and communicate status
  • Guide clients and teams through complex or unfamiliar challenges
  • Design research and oversee junior staff quality across surveys, samples, specifications, and deliverables
  • Uphold client service standards and strengthen client satisfaction
  • Create insightful, story-driven reports
  • Present findings to clients and lead client meetings
  • Establish and manage independent client relationships
  • Manage 1–2 direct reports while supporting utilization targets and Brand Performance goals
  • Coach account teams and direct reports through ongoing feedback
  • Advance strategic priorities including Blueprint, +1/cross-sell strategy, and SPARK
  • Foster positive energy and a strong Brand Performance team culture
  • Model effective leadership and motivate the team toward organizational goals

आवश्यकताएँ

  • At least 7 years of experience managing high-volume quantitative research studies and working with clients to deliver agreed KPIs proactively
  • At least 1 year of people-management experience
  • Bachelor’s degree in Marketing, Social Sciences, or a related field
  • Demonstrated analytical and storytelling expertise, with the ability to turn data into compelling insights
  • Track record of improving client outcomes and influencing client decisions
  • Excellent verbal and written communication skills for internal and external stakeholders
  • Strong logical reasoning and problem-solving abilities
  • Experience building relationships that improve internal and external customer satisfaction
  • Curious, proactive, and solution-oriented mindset
  • Comfort working through ambiguity
  • Master’s degree preferred

लाभ

  • Medical plans offering comprehensive and affordable coverage across a range of health services
  • Health Savings Account and Flexible Spending Account
  • Dental and vision coverage
  • Wellness program
  • 401(k) with company match
  • Tuition reimbursement
  • Commuter benefits
  • Unlimited paid time off
  • Flexible working approach with encouragement to spend part of the week in the office
  • Performance-based culture with opportunities for career progression

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