CSC
CSC
CSC सार्वजनिक और निजी बाजारों में काम करने वाले संगठनों के लिए वैश्विक व्यावसायिक प्रशासन और अनुपालन समाधान प्रदान करता है। इसकी सेवाएँ वैकल्पिक परिसंपत्ति प्रबंधकों और पूंजी बाजार के प्रतिभागियों को फंड प्रशासन, कॉरपोरेट ट्रस्ट, एस्क्रो, अनुपालन और शासन, डोमेन नाम प्रबंधन, डिजिटल ब्रांड सुरक्षा तथा साइबर सुरक्षा के माध्यम से सहायता देती हैं। 140 से अधिक अधिकार-क्षेत्रों में संचालन और 120 से अधिक वर्षों के इतिहास के साथ, CSC ग्राहकों को जटिल व्यावसायिक, नियामकीय और डिजिटल आवश्यकताओं का प्रबंधन करने में मदद करता है।

Senior Client Service Team Leader — CSC, Tallahassee Hybrid

Lead and develop Client Service Representatives managing Business License filings at CSC, a global provider of business, legal, and financial services. Own team performance, coaching, operational standards, and client satisfaction.

विवरण

  • Lead Client Service Representatives handling Business License filings
  • Supervise, motivate, and support team members each day
  • Foster an engaging team culture built on open communication
  • Establish performance indicators and clear team objectives
  • Assign work effectively and define deadlines
  • Manage daily team operations
  • Track performance and complete performance reviews
  • Resolve customer complaints and client escalations
  • Create and implement operational processes and policies
  • Oversee employee development and training
  • Identify training needs and coach team members
  • Address feedback, issues, and workplace conflicts
  • Recognize strong performance and celebrate achievements
  • Maintain productivity, service quality, and client satisfaction
  • Coordinate team-building activities

आवश्यकताएँ

  • At least three years of leadership experience, ideally in customer service, business licensing, or insurance
  • Demonstrated success mentoring and developing employees
  • Strong knowledge of creating and applying performance metrics
  • Proficiency in Microsoft Office, particularly Excel
  • Excellent written and verbal communication skills
  • Strong organizational and time management abilities
  • Sound decision-making skills
  • Effective change management capabilities
  • Strong analytical and problem-solving skills
  • High attention to detail

लाभ

  • Annual success-sharing bonuses or performance-based commission plans
  • Comprehensive benefits package
  • Annual leave
  • Tuition reimbursement
  • Employee referral bonuses
  • Hybrid or remote schedules where business needs and local regulations permit
  • Support and resources for colleagues with disabilities
  • Global career opportunities

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