AAB
AAB
AAB ब्रिटेन स्थित लेखांकन और व्यावसायिक सलाह देने वाली एक फर्म है, जो छोटे और मध्यम आकार के व्यवसायों, कॉरपोरेट संस्थाओं तथा उच्च निवल संपत्ति वाले व्यक्तियों को ऑडिट, कर, कॉरपोरेट वित्त, पेरोल, मानव संसाधन, पुनर्गठन, संपत्ति प्रबंधन और वर्चुअल वित्त सेवाओं में सहायता प्रदान करती है। ब्रिटेन, आयरलैंड और अन्य देशों में स्थित अपने कार्यालयों के साथ AAB ऊर्जा, प्रौद्योगिकी, निर्माण, खाद्य एवं पेय, सार्वजनिक क्षेत्र और औद्योगिक व्यवसायों सहित विभिन्न क्षेत्रों के ज्ञान को वित्तीय विशेषज्ञता के साथ जोड़ती है। इसकी सेवाएँ ग्राहकों की व्यापक मानव संसाधन, वित्तीय योजना और स्थिरता संबंधी आवश्यकताओं को भी पूरा करती हैं।

Payroll Manager Bolton Hybrid

Lead UK payroll delivery for SME clients at AAB, managing client relationships, service quality, compliance, and operational performance. The role includes team leadership, QX processing oversight, and continuous improvement across a hybrid service environment.

विवरण

  • Own payroll delivery for a portfolio of SME clients.
  • Manage, coach, and develop Client Success Specialists.
  • Build strong client relationships and maintain a positive service experience.
  • Coordinate payroll work across clients, Client Success Specialists, and QX.
  • Allocate resources, manage workloads, and set service priorities.
  • Track payroll accuracy, SLA performance, client satisfaction, and efficiency.
  • Resolve complex client questions, service issues, and operational escalations.
  • Develop team capability through coaching, feedback, mentoring, and performance management.
  • Promote accountability, teamwork, and ongoing improvement.
  • Lead service reviews and maintain regular client relationship management.
  • Find ways to improve client service, processes, and delivery consistency.
  • Support client retention and identify opportunities for additional services.
  • Work with internal teams to deliver coordinated client services.
  • Contribute to marketing, networking, and business development activities.
  • Assess delivery risks and introduce appropriate controls, improvements, and corrective actions.
  • Apply commercial understanding to service delivery, resource use, and client profitability.
  • Oversee daily payroll operations and the quality of QX processing.
  • Review payroll results, client communications, and exception reports.
  • Keep current with payroll legislation and relevant industry changes.
  • Plan delivery schedules and assign work to meet payroll deadlines.
  • Review performance indicators and service data.
  • Partner with HR Consulting, Implementation, Technology, and other internal functions.
  • Report service results and improvement plans during client review meetings.
  • Keep procedures, controls, and client records accurate and up to date.
  • Help move clients smoothly from implementation into ongoing payroll operations.
  • Support service development, technology improvements, and continuous improvement initiatives.

आवश्यकताएँ

  • Higher Grade, A Level, or an equivalent qualification.
  • Relevant professional qualifications.
  • Experience managing payroll services in a client-focused environment.
  • Track record of leading teams and developing high-performing employees.
  • Experience managing payroll client portfolios and stakeholder relationships.
  • Experience with outsourced or offshore delivery models.
  • Experience resolving complex payroll queries and client escalations.
  • Experience leading operational improvement and service excellence initiatives.
  • Experience supporting business development and client retention.
  • Experience managing performance against operational and commercial targets.
  • Excellent leadership and people management capability.
  • Strong client and stakeholder relationship management skills.
  • Highly organised, with effective workload management skills.
  • Excellent written and verbal communication.
  • Knowledge of payroll legislation, operations, and industry best practice.
  • Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and payroll software.
  • Strong analytical and problem-solving ability.
  • Experience using service data to identify and deliver improvements.
  • Commercial awareness and understanding of client service management.
  • Able to manage competing demands in a fast-paced client service setting.
  • Collaborative team player who can build relationships at every level.
  • Client-focused approach with a clear commitment to service quality.
  • Self-directed and able to perform effectively under pressure.
  • Confident leadership style with the ability to influence and motivate others.
  • Strong ownership and accountability.
  • Positive, proactive approach to resolving problems.
  • Flexible and responsive to changing client and business needs.
  • Commitment to continuous improvement and operational excellence.
  • Commercial mindset focused on creating value for clients and the business.

लाभ

  • Annual leave and public holidays, with options to buy or carry forward leave.
  • Enhanced maternity, paternity, and adoption leave.
  • One paid volunteering day.
  • Private medical insurance, with optional family cover.
  • Employee Assistance Programme providing round-the-clock mental health and wellbeing support.
  • Death in Service benefit.
  • Competitive pension scheme.
  • Life assurance policies.
  • Hybrid working arrangement.
  • Agile culture with flexible hours and smarter ways of working.
  • Modern offices designed for collaboration, concentration, and wellbeing.
  • Tailored training opportunities.
  • Support toward professional qualifications.
  • Ongoing career development support.

संबंधित नौकरियाँ

RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

खोलें
Mars

Mars Customer Manager, Wegmans Account, Illinois Remote

Mars

Lead Mars Snacking’s Accelerator account strategy for Wegmans. Drive retailer growth through assortment, merchandising, pricing, promotions, and forecasting.

खोलें
Outforce

Credit Control and Collections Analyst

Outforce

Manage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.

खोलें
SPERTON - Where Great People Meet

Sales Executive, Elevators and Car Parking Systems

SPERTON - Where Great People Meet
51 – 200 कर्मचारी

Drive elevator and car parking system sales across Mumbai’s Western Region. Build client and dealer relationships, and manage deals from initial enquiry through project execution.

खोलें
Salonkee

Sales Representative, Salon Software — Göttingen

Salonkee

Grow Salonkee’s salon software business across Göttingen through local prospecting, product demonstrations, and end-to-end sales. Build relationships with salon owners and guide them from first contact through to closing.

खोलें
Salonkee

Hybrid Sales Representative, Lindau

Salonkee

Grow Salonkee’s salon software business across Lindau and Friedrichshafen through outreach, product demonstrations, and end-to-end sales. Build relationships with local salon owners and manage each opportunity through to closing.

खोलें
Salonkee

Sales Representative in Göttingen (Hybrid)

Salonkee

Grow Salonkee’s salon software business in Göttingen by building local salon relationships. The role spans cold outreach, product demonstrations, and managing sales from first contact through closing.

खोलें
Salonkee

Sales Representative, New Markets

Salonkee

Grow Salonkee’s salon software business in Braunschweig by building relationships with local salon owners. Manage outbound prospecting, product demonstrations, and sales from first contact through closing.

खोलें
Salonkee

Sales Representative, Career Changer – Salonkee, Lindau

Salonkee

Help Salonkee expand its salon management software business across the Lindau and Friedrichshafen region. Find and meet salon owners, demonstrate the product, and manage sales from first contact to close.

खोलें
Salonkee

Salonkee Sales Representative – Wolfsburg

Salonkee

Grow Salonkee’s salon software business across the Wolfsburg region by building relationships with local salons. Demonstrate the product and guide prospects through the sales process.

खोलें