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CorroHealth
CorroHealth
5,001 – 10,000 कर्मचारी
H1B वीज़ा प्रायोजकSaaSस्वास्थ्य बीमास्वास्थ्य सेवा
CorroHealth अस्पतालों और स्वास्थ्य प्रणालियों के लिए चिकित्सकीय विशेषज्ञता के नेतृत्व में स्वास्थ्य सेवा विश्लेषण और प्रौद्योगिकी समाधान विकसित करता है। इसका कार्य स्वास्थ्य सेवा राजस्व चक्र में वित्तीय प्रदर्शन को बेहतर बनाने पर केंद्रित है, जिसमें राजस्व चक्र प्रबंधन, नैदानिक दस्तावेज़ीकरण, चिकित्सा कोडिंग और अस्वीकृत दावों के प्रबंधन को विशेषज्ञ मार्गदर्शन के साथ जोड़ा जाता है। भुगतानकर्ता और प्रदाता से जुड़ी जटिल प्रक्रियाओं को व्यवस्थित करके, CorroHealth स्वास्थ्य सेवा संगठनों को अधिक कुशलता से काम करने और राजस्व तथा प्रतिपूर्ति से जुड़े सूचित निर्णय लेने में सहायता करता है।
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कंपनी की नौकरियाँ

Patient Communications Representative - CorroHealth Remote

Handle patient communications, medical debt repayment, account research, payment arrangements, and balance resolution for CorroHealth, a healthcare reimbursement solutions provider. Maintain accurate records while following client standards, federal regulations, and healthcare privacy requirements.

USसंयुक्त राज्यरिमोटपूर्णकालिकजूनियरडिग्री आवश्यक नहींआवश्यक भाषा: अंग्रेज़ीसंचार

विवरण

  • Discuss medical debt repayment options with patients
  • Meet assigned resolution, call-quality, and productivity targets
  • Deliver customer service while resolving medical account balances
  • Create patient profiles and collect relevant financial details
  • Update demographic and financial records during patient calls
  • Negotiate suitable payment arrangements
  • Make outbound calls and handle inbound calls through the company telephone system
  • Research accounts and direct them through the appropriate client workflows
  • Use job aids and crosswalks to answer patient questions and resolve account issues
  • Record findings from account research accurately
  • Communicate with patients and clients to collect required account information
  • Process accounts according to client standards and applicable federal regulations
  • Ensure accurate contact documentation and consistently high-quality account handling
  • Follow FDCPA, state regulations, departmental requirements, and company compliance policies
  • Stay current on applicable federal and state requirements, including HIPAA, FDCPA, the Privacy Act, and FCRA
  • Complete required training and apply updated policies and procedures in daily work

आवश्यकताएँ

  • High school diploma or equivalent
  • At least one year of experience working in healthcare
  • At least six months of call center experience; one year is preferred
  • Experience using PCs in a Windows environment
  • Basic keyboarding proficiency
  • Previous sales or customer service experience
  • Effective written and verbal communication skills
  • Strong listening skills and the ability to follow written and verbal instructions
  • Sound mathematical and calculator skills
  • Strong organization and the ability to meet tight deadlines
  • Negotiation, counseling, and problem-solving abilities
  • Reliability and availability for flexible day, evening, and weekend hours as needed
  • Ability to learn the company’s collections and telephone systems
  • Persistence and the ability to overcome objections and remove barriers
  • Ability to work at a computer terminal for six to eight hours per day
  • Must reside in the United States

लाभ

  • Opportunities for professional development and personal growth
  • Continuing education and career development within the industry
  • Training sessions assigned by management
  • Fully remote work

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