Barclays
Barclays
Barclays यूनाइटेड किंगडम मुख्यालय वाला बैंकिंग और वित्तीय सेवाओं का समूह है, जो व्यक्तियों, व्यवसायों, संस्थानों और निवेशकों को सेवाएँ प्रदान करता है। इसके कारोबार में रिटेल और कंज्यूमर बैंकिंग, कॉर्पोरेट और इन्वेस्टमेंट बैंकिंग, वेल्थ और प्राइवेट बैंकिंग, पूंजी बाजार तथा अमेरिका में विशेषज्ञ उपभोक्ता बैंकिंग शामिल हैं। Barclays डिजिटल बैंकिंग, वित्तीय अनुसंधान और अंतर्दृष्टि के साथ-साथ स्थिरता, जलवायु प्रौद्योगिकी और ग्रीन बॉन्ड पर केंद्रित वित्तपोषण कार्यक्रम भी प्रदान करता है। 10,000 से अधिक कर्मचारियों के साथ, कंपनी यूके के वित्तीय विनियमन के तहत उपभोक्ता, कॉर्पोरेट और निवेश वित्त के क्षेत्रों में काम करती है।

Fraud Detection Analyst – Henderson, NV (Onsite)

Monitor Barclays customer accounts, investigate suspicious transactions, and help prevent financial crime. This onsite Henderson role supports customer service, risk controls, and fraud operations.

विवरण

  • Review customer accounts for potential fraud and take appropriate action
  • Handle customer inquiries involving credit cards, account management, and suspected-fraud case resolution
  • Coordinate with internal teams and law enforcement agencies on potential fraud cases
  • Create and apply fraud-prevention strategies and procedures using detection tools and technology
  • Provide support to risk management, compliance, and customer care teams as required
  • Track regulatory developments and update practices in line with internal fraud-prevention policies
  • Develop and manage KPIs that measure the effectiveness of customer-care fraud prevention
  • Analyze financial transactions, investigate suspicious activity, and report fraud incidents
  • Complete operational processing and customer-service activities
  • Detect and escalate breaches of policy
  • Manage risk and reinforce controls within the assigned area
  • Build relationships with customers and stakeholders to address needs and manage sensitive matters

आवश्यकताएँ

  • Experience in call center operations and customer service across in-person and virtual settings
  • Basic computer proficiency
  • Ability to diagnose and resolve technical issues
  • Strong critical-thinking and decision-making abilities
  • Effective problem-solving skills
  • High attention to detail and accurate documentation habits
  • Ability to work across multiple systems and learn new fraud tools, processes, and controls
  • Availability for a non-standard schedule that may include Saturdays and/or Sundays
  • Experience reviewing account activity and recognizing unusual patterns or risks
  • Ability to adapt quickly in a highly regulated, risk-focused environment
  • Interest in building expertise in fraud prevention operations
  • Understanding of risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and role-specific technical skills
  • Ability to work onsite in Henderson, Nevada, and Wilmington, Delaware

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