Sales Director, Bike Leasing
Lease a Bike | Deutschland
Lead B2B sales, partnerships, and customer success for Lease a Bike in a hybrid role based in Germany. Drive growth through sales strategy, KPI management, and team leadership.
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BrightEdge उन संगठनों के लिए एंटरप्राइज़ SEO सॉफ़्टवेयर विकसित करता है जो सर्च में अपनी दृश्यता को समझना, बेहतर बनाना और मापना चाहते हैं। इसका प्लेटफ़ॉर्म रीयल-टाइम रिसर्च, सुझाव, कीवर्ड इंटेलिजेंस, कंटेंट टूल्स, SEO ट्रैकिंग और प्रदर्शन विश्लेषण को एक साथ लाता है। इससे डिजिटल मार्केटर, कंटेंट टीमें, SEO विशेषज्ञ और कार्यकारी अधिकारी ग्राहक यात्रा के विभिन्न चरणों में अधिक सूचित निर्णय ले पाते हैं। BrightEdge रिटेल, हॉस्पिटैलिटी और बड़े उद्यमों समेत विभिन्न क्षेत्रों के व्यवसायों के साथ काम करता है और डेटा-आधारित अंतर्दृष्टि तथा AI-संचालित विश्लेषण के माध्यम से कंटेंट मार्केटिंग कार्यक्रमों को समर्थन देता है।
Customer Success Manager, Omnichannel – BrightEdge
Lead a team of 6–8 Customer Success Managers supporting BrightEdge’s SEO and brand visibility platform. Drive enterprise adoption, retention, executive engagement, and measurable customer outcomes.
विवरण
- Hire, onboard, coach, and develop a team of 6–8 Customer Success Managers.
- Manage complex customer relationships and escalated account discussions.
- Direct customer success strategy across implementation, adoption, and ongoing support throughout the SEO lifecycle.
- Set objectives, review account portfolios, track KPIs, and improve adoption, engagement, retention, and measurable customer results.
- Present team and function performance, KPIs, customer trends, and OmniChannel updates to executive leadership.
- Partner with Product, Marketing, Engineering, and other teams to share customer insights and influence BrightEdge’s direction.
- Travel to customer sites approximately 1–2 times per quarter.
आवश्यकताएँ
- Bachelor’s degree.
- 7–10+ years of client or account management experience, preferably in SaaS or technology.
- At least 4 years of experience leading people.
- Expertise in digital marketing, SEO, or analytics.
- A data-informed approach to resolving customer challenges with technology.
- Proven ability to build trusted C-suite relationships and adapt communication for executive, marketing, and technical audiences.
- Ability to combine team leadership with hands-on customer advocacy, manage complex challenges, and deliver meaningful customer outcomes.
लाभ
- Meaningful, high-impact work with opportunities for career growth.
- Medical, dental, and vision insurance with several plan options.
- 15–23 days of paid time off based on tenure, plus 10 paid holidays.
- Pet insurance.
- Pre-tax commuter benefits and a company contribution toward parking or public transit costs.
- Low-cost or no-cost therapy and professional coaching through Spring Health.
- Four to six weeks of fully paid parental leave.
- Quarterly performance bonus; compensation includes base pay plus a variable bonus, and the published OTE range is not the base salary.
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