Pulp & Press Juice Co.🥤

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Pulp & Press Juice Co. एक खाद्य और पेय पदार्थ कंपनी है, जिसकी स्थापना 2014 में हुई थी। यह ऑर्गेनिक और कोल्ड-प्रेस्ड सामग्री से बने वेलनेस उत्पादों पर केंद्रित है। इसकी श्रृंखला में जूस, वेलनेस शॉट्स, स्मूदी और प्रोबायोटिक्स शामिल हैं, जिन्हें रोज़मर्रा के पोषण, ऊर्जा, आंतों के स्वास्थ्य और समग्र तंदुरुस्ती में सहयोग देने के लिए तैयार किया गया है। यह ब्रांड कनाडा और संयुक्त राज्य अमेरिका में खुदरा स्थानों के माध्यम से अपने उत्पाद बेचता है और समुद्रों में जाने वाले प्लास्टिक कचरे को कम करने के प्रयास से भी जुड़ा है।

कंपनी की नौकरियाँ

Community and Social Media Specialist (Hybrid, London, Ontario)

Lead organic social media, creator partnerships, community engagement, and customer support for Protein Candy and Pulp & Press. Create content, coordinate activations, manage customer conversations, and report on performance for better-for-you CPG brands.

1 सप्ताह पहले

कनाडा हाइब्रिड पूर्णकालिक जूनियर मध्य स्तर डिग्री आवश्यक नहीं आवश्यक भाषा: अंग्रेज़ी सोशल मीडिया मैनेजर

विवरण

Lead daily organic social media execution for Protein Candy
Create, capture, edit, schedule, and publish video and static content
Adapt creative briefs and assets for social, digital, retail, paid media, and product launches
Spot relevant trends and turn them into on-brand content
Write social captions and reshare approved user-generated content
Manage comments, direct messages, and community discussions
Deliver frontline customer support through social media, email, and the customer support platform for both brands
Respond to questions about products, store availability, orders, delivery, and subscriptions
Work with Customer Service and Operations to resolve issues and keep customers updated
Escalate sensitive complaints and product-quality concerns
Maintain FAQs and customer-response templates
Monitor brand mentions, sentiment, and recurring feedback
Build engagement with customers, fans, creators, and relevant communities
Develop and maintain a pipeline of micro-influencers and creators
Coordinate product seeding, creator briefings, deliverables, shipments, giveaways, and winner communications
Track creator performance, content permissions, collaboration records, spending, and outcomes
Support campaigns, product launches, sampling initiatives, and brand activations
Coordinate schedules, event logistics, product shipments, marketing materials, swag suppliers, inventory, donations, and community partnerships
Represent the brands at events and capture event content
Keep the social, creator, community, and events sections of the marketing calendar current
Monitor deadlines, dependencies, conflicts, missing assets, and delivery risks
Maintain scorecard metrics and report on organic social, creator activity, activations, and customer support
Recommend ways to improve content, engagement, and customer support

आवश्यकताएँ

Bring 2–4 years of relevant experience in social media, marketing, community management, or customer support
CPG or DTC experience is preferred
Know how to manage brand social accounts and identify engagement drivers
Can capture and edit high-quality video and static content
Comfortable appearing on camera as well as working behind it
Strong creative writing skills with the ability to adapt to two distinct brand voices
Handle customer questions and complaints with empathy, sound judgment, and reliable follow-through
Available for occasional weekend events and brief, scheduled customer-support check-ins
Comfortable speaking with customers by phone and in person at community events
Highly organized and able to balance planned work with incoming customer inquiries
Able to build relationships with customers, creators, and community partners
Communicate proactively and escalate issues appropriately
Adapt well to a fast-paced environment with changing priorities
Able to attend one required in-office day each month in London, Ontario, and travel to scheduled events and activations as needed
Familiarity with Shopify, Gorgias, social scheduling platforms, and influencer tools is a plus
Experience supporting DTC orders and subscriptions is a plus
Photography, videography, or event experience is a plus
Spanish or French language skills are an asset

लाभ

Hybrid work with one required in-office day per month in London, Ontario
Work with two growing better-for-you CPG brands
Occasional scheduled customer-support check-ins
Participate in brand events, activations, and community partnerships
Diverse and inclusive workplace
Recruitment accommodations available upon request