Ascensus
Ascensus
Ascensus सेवानिवृत्ति, शिक्षा, बीमा और वित्तीय सेवा क्षेत्रों में प्रशासनिक तथा रिकॉर्ड-रखरखाव सेवाएँ प्रदान करता है। इसका कार्य उन व्यक्तियों और संगठनों की सहायता करता है जो वित्तीय रूप से सुरक्षित सेवानिवृत्ति और गुणवत्तापूर्ण शिक्षा के लक्ष्य की ओर बढ़ रहे हैं। इसकी टीमें सेवा प्रदान करने, परिचालन उत्कृष्टता और उच्च मानकों पर केंद्रित हैं। Ascensus अपनी कार्यस्थल संस्कृति में सत्यनिष्ठा, गुणवत्ता, विविधता, समावेशन और समान अवसर को महत्व देता है तथा विभिन्न पेशेवर भूमिकाओं के लिए नियुक्तियाँ करता है।

Client Relationship Manager, Retirement Services — Pennsylvania Remote

Manage relationships with financial advisors and retirement plan clients for Ascensus, a retirement savings technology and services provider. Support retention, issue resolution, relationship growth, and adoption of plan products.

विवरण

  • Own relationships with existing large and elite advisor plan clients and their financial advisors
  • Manage plan-account and advisor relationships to support service quality, product enhancements, and client retention
  • Serve as a dedicated contact providing consultative guidance and support
  • Implement coordinated strategies for plan clients and financial professionals
  • Drive retention by taking ownership of troubleshooting and issue resolution
  • Partner with sales, service, operations, and other Ascensus teams
  • Build trusted relationships with day-to-day client contacts and C-suite decision-makers
  • Represent client and financial professional needs within the organization
  • Assess the current book of business for retention opportunities and develop strategies for non-elite advisors
  • Create account-specific education and communication plans
  • Identify cross-selling opportunities and educate advisors and plan sponsors on products, processes, and services
  • Gather data, monitor communications and escalations, and recommend ways to improve the Ascensus client experience
  • Lead or contribute to projects that add value to existing client relationships
  • Evaluate client and advisor data and conduct outreach, including call campaigns
  • Maintain working knowledge of partner and proprietary Ascensus products
  • Stay current on the regulatory, financial, accounting, service, operational, and compliance elements of relationship management

आवश्यकताएँ

  • Bachelor’s degree in business or a related field, or equivalent professional experience
  • Preferred: at least seven years of experience in retirement services or a related industry
  • At least five years of experience managing direct client relationships in a financial services administration environment
  • Preferred: industry certification or progress toward certification through programs such as ASPPA or CEBS
  • Ability to work independently while contributing effectively within a collaborative team
  • Strong analytical and problem-solving capabilities
  • Comfort operating with substantial autonomy
  • Careful, detail-focused approach with the ability to deliver high-quality work under tight deadlines
  • Sound business judgment when balancing client priorities with organizational needs
  • Strong written and verbal communication skills, including experience presenting to groups
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
  • Ability to organize and facilitate meetings with senior-level participants
  • Demonstrated project management capability
  • Willingness and ability to travel as needed
  • Ability to safeguard, secure, and appropriately manage confidential information

लाभ

  • Full-time position
  • Remote work opportunity for candidates in Pennsylvania
  • Work with a technology and services platform supporting savings plans across the United States

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