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Five Star Solutions
Five Star Solutions
1 001 – 5 000 Xodimlar
SayohatSog‘liqni saqlashSug‘urta
Five Star Solutions kengaytiriladigan va xavfsiz qo‘llab-quvvatlash operatsiyalariga muhtoj tashkilotlarga autsorsing asosidagi mijozlar tajribasi hamda aloqa markazi xizmatlarini taqdim etadi. Uning jamoalari tajribali mijozlarga xizmat ko‘rsatish agentlarini mijozlar tajribasi texnologiyalari va aqlli avtomatlashtirish bilan birlashtirib, mijozlarga xizmat ko‘rsatish, texnik yordam, dispetcherlik, ma’lumotlarni kiritish, biznes uzluksizligi va sun’iy intellektga asoslangan o‘z-o‘ziga xizmat ko‘rsatish imkoniyatlarini taqdim etadi. Kompaniya sog‘liqni saqlash, fintech, chakana savdo, sayohat, davlat boshqaruvi va sug‘urta sohalaridagi mijozlarni qo‘llab-quvvatlaydi. Xizmat ko‘rsatish modellari tartibga solinadigan muhitlar uchun ishlab chiqilgan ish jarayonlarini, jumladan SOC 2, PCI va HIPAA talablariga moslashtirilgan operatsiyalarni, mamlakat ichidagi, yaqin mintaqadagi va xorijdagi yetkazib berish imkoniyatlari bilan qamrab oladi.
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Kompaniyadagi ish o‘rinlari

Temporary Part-Time Evening Customer Service Representative

Provide remote, scripted customer support for Five Star Solutions clients, handling questions about debit card incentives, orders, and balances. The temporary part-time role includes evening weekday hours and alternating weekends.

USAmerika Qo‘shma ShtatlariALAlabamaIDAydahoIAAyovaKSKanzasLALuizianaMIMichiganMSMissisipiMOMissuriNENebraskaNVNevadaNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaPAPensilvaniyaSCJanubiy KarolinaSDJanubiy DakotaTNTennessiTXTexasUTYutaVAVirjiniyaWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
14 $ / soat
MasofaviyYarim stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Answer customer calls about clients’ products and services.
  • Deliver helpful, professional customer service.
  • Respond to questions about debit card incentives, orders, and balances.
  • Handle a high volume of inbound calls promptly.
  • Use the appropriate communication scripts for each topic.
  • Clarify customer needs, research issues, and offer solutions or alternatives.
  • Use company and client resources to manage calls accurately.
  • Recommend additional products when appropriate.
  • Move between tasks while maintaining efficiency and composure.
  • Arrive on time and attend all scheduled shifts.
  • Keep customer interactions positive and professional.
  • Complete cross-training as requested.

Talablar

  • Customer service or support experience of 3–6 months is preferred.
  • Call center or office experience of 3–6 months is a plus.
  • Basic computer skills.
  • Ability to learn quickly and work independently.
  • Strong telephone and verbal communication skills.
  • Active listening skills.
  • Must be at least 18 years old.
  • A background check is required in accordance with state and federal laws.
  • Must live in Alabama, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, or Wyoming.
  • Must have a suitable device for the bring-your-own-device work-from-home arrangement.
  • Must be available on the first and last business day of each month.
  • Must be available Monday through Friday from 4:00 p.m. to 8:00 p.m. EST and every other weekend.

Imtiyozlar

  • An additional $1 per hour for night and weekend shifts.
  • Paid training, usually lasting 2–5 days.
  • Work-from-home position.
  • Temporary part-time schedule.