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Opisto
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AvtomobilsozlikIshlab chiqarishLogistika
Opisto — Fransiyada joylashgan, sinovdan o‘tkazilgan va kafolat bilan ta’minlangan ishlatilgan avtomobil qismlari uchun onlayn marketplace va elektron tijorat platformasi. Kompaniya mijozlar hamda avtomobil sohasi mutaxassislarini mustaqil utilizatsiya maydonchalari va transport vositalarining xizmat muddati yakuniga yetgandagi vakolatli markazlari bilan bog‘lab, dvigatellar, chiroqlar, ko‘zgular, osma qismlar va boshqa ikkilamchi qismlarni o‘z ichiga olgan katalogni taqdim etadi. Qismlarni avtomobil ro‘yxatga olish raqami, marka va model yoki detal raqami bo‘yicha izlash mumkin; narxlar yangi muqobillariga nisbatan o‘rtacha 70% ga past. Yevropaning bir nechta bozorlaridagi iste’molchilar va professional xaridorlarga xizmat ko‘rsatuvchi Opisto avtomobil qismlaridan qayta foydalanish hamda yanada aylanma avtomobil ta’minot zanjirlarini qo‘llab-quvvatlaydi.
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Software Support Technician – Toulouse (Hybrid)

Support customers using Opisto’s software solutions, resolve incidents, and track requests in a hybrid Toulouse-based role.

FRFransiyaGibridTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: fransuzchaQo‘llab-quvvatlash muhandisi

Tavsif

  • Guide customers in using Opisto solutions and keep them informed about updates and new features
  • Gather, evaluate, and document reported incidents and technical issues
  • Manage and follow up on customer calls and email requests
  • Investigate customer problems and support resolution, including through remote access
  • Coordinate with internal teams to resolve customer issues and contribute to company projects
  • Manage and track customer requests in HubSpot
  • Handle customer calls through Ringover
  • Provide remote support using TeamViewer

Talablar

  • At least two years of experience in software support
  • Confidence using digital tools and software environments
  • A strong willingness to learn and understand new solutions
  • An independent, methodical, and responsive approach to work
  • Curiosity and motivation to investigate and resolve reported issues
  • A strong customer-service mindset and good interpersonal skills
  • Comfort communicating with customers by phone
  • English communication skills sufficient to handle calls, understand requests, and assist English-speaking customers
  • Previous automotive-industry experience is an advantage
  • Additional language skills, especially Spanish or Italian, are a plus

Imtiyozlar

  • Meal vouchers
  • Financial support for remote-working expenses
  • Partial reimbursement of public transportation costs
  • Holiday bonus
  • Employee referral bonus
  • Seniority bonus
  • Company-funded health insurance
  • Work-life balance supported by a 37.5-hour workweek and 16 additional annual days off
  • Internal activities including after-work gatherings, shared meals, online games, and more

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