ESA - Electronic Security Association
ESA - Electronic Security Association
ESA - Electronic Security Association elektron xavfsizlik va hayot xavfsizligi sohasiga xizmat ko‘rsatuvchi AQSh savdo uyushmasidir. 1948-yilda tashkil etilgan ESA tijorat, turar joy, sanoat va davlat mijozlari uchun bosqinni aniqlash, yong‘inni aniqlash, videokuzatuv hamda elektron kirishni boshqarish tizimlarini o‘rnatadigan, integratsiya qiladigan va monitoringini olib boradigan kompaniyalarni ifodalaydi. Uyushma faoliyati texnik va boshqaruv bo‘yicha ta’lim, soha manfaatlarini himoya qilish, shuningdek a’zo korxonalarni qo‘llab-quvvatlovchi amaliy axborot, vositalar va xizmatlarni o‘z ichiga oladi. ESA federal va shtat darajalarida maktablar xavfsizligini kuchaytirish tarafdori hamdir. Uyushma a’zolari bo‘lgan kompaniyalarda 500 000 dan ortiq mutaxassis ishlaydi va ular 34 milliondan ziyod turar joy hamda tijorat mijozlariga xizmat ko‘rsatadi.

Senior Customer Service Associate (Hybrid)

Provide senior-level customer service support for orders, returns, pricing, and account issues. Support Resideo, a global smart-home and building-solutions company.

Tavsif

  • Support customers across multiple accounts in the Electronic and Retail divisions
  • Handle inbound calls and emails about shipment dates, order changes, RMAs, credits, and service issues
  • Provide administrative assistance to fellow customer service associates
  • Coordinate with Logistics, Manufacturing, sales teams, Product Managers, and other stakeholders to resolve customer concerns
  • Enter, expedite, and modify orders; process returns; track order status; and correct discrepancies
  • Investigate short, damaged, or missing shipments with customers and submit shipping discrepancy claims
  • Maintain administrative support for assigned accounts and divisions
  • Partner with Finance to address shortages, fines, and HighRadius deductions
  • Coordinate with Sales and external representative agencies to confirm accurate order pricing

Talablar

  • At least two years of customer service or account-related experience
  • Practical knowledge of SAP
  • Proficiency with Microsoft Office, Salesforce, and Talkdesk
  • Working knowledge of EDI transactions
  • Strong attention to detail
  • This role does not provide US visa sponsorship

Imtiyozlar

  • Life and health insurance coverage
  • Retirement programs with a company match
  • 401(k) plan
  • Life assistance program
  • Accidental death and dismemberment insurance
  • Disability insurance
  • Vacation and holiday time

O‘xshash ish o‘rinlari

RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo
51 – 200 Xodimlar
KonsaltingLogistikaMarketing

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ochish