Manhattan WMOS Engineer
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Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.
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TDCX kompaniyalarga mijozlari bilan bir nechta kanallar orqali muloqot qilish va ularga xizmat ko‘rsatishda yordam berishga mo‘ljallangan mijozlar tajribasi yechimlarini taqdim etadi. Uning xizmatlari xavfsiz va maxfiylikni hisobga oladigan xabar almashishga e’tibor qaratadi, shu bilan birga muloqotlarni tartibli va qulay saqlashga yordam beradigan hamjamiyat ishtiroki hamda guruh suhbatlarini qo‘llab-quvvatlaydi. Kompaniya profili mijozlar tajribasi, kommunikatsiya xizmatlari va tegishli biznesni qo‘llab-quvvatlash operatsiyalaridagi imkoniyatlarni izlayotgan mutaxassislar uchun qiziqarli bo‘lishi mumkin.
Risk Account Specialist - TDCX, Singapore
Support e-payment users for TDCX in Singapore through financial reviews and customer service across phone, chat, and email. The role serves both new and existing users, from startups to Fortune 500 companies.
Tavsif
- Support the ePayment account by helping create a better customer experience.
- Deliver high-quality assistance to new and existing e-payment users.
- Assist customers through phone, chat, and email.
- Investigate user concerns carefully and provide individual attention.
- Collaborate with team members when additional support is needed.
- Serve customers ranging from early-stage startups to Fortune 500 companies.
Talablar
- English proficiency at CEFR C1 level or above is required.
- Experience in financial services, banking, or fintech is preferred.
- At least two years of experience in a BPO or contact center environment.
- Experience with underwriting, business cash-flow assessment, and credit analysis.
- Familiarity with financial reviews for consumer or small-business lending or credit.
- Strong attention to detail and the ability to detect discrepancies across multiple information sources.
- A bachelor’s degree in any discipline is required.
- Demonstrated customer-facing experience in B2B, B2C, or contact center settings, including email, phone, and chat support.
- Willingness to move between teams as business requirements change.
- Availability for rotating shifts, including weekends.
Imtiyozlar
- Competitive compensation and additional perks.
- Comprehensive medical, insurance, and social security coverage.
- World-class workplace facilities.
- Employee activities and recognition programs.
- Structured learning and development opportunities.
- Positive workplace culture focused on future growth.
- Convenient location with direct public transportation access.
- Flexible working arrangements.
- Coaching and mentoring from experienced professionals.
- Opportunity to join a global company recognized with hundreds of industry awards.
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