SWK Technologies, Inc.
SWK Technologies, Inc.
SWK Technologies, Inc. buxgalteriya hisobi va ERP dasturiy ta’minoti, bulutli hosting hamda boshqariladigan IT xizmatlariga asoslangan biznes texnologiyalari yechimlarini taqdim etadi. Kompaniya qurilish, distribyutsiya, sog‘liqni saqlash, logistika va notijorat tashkilotlar kabi sohalardagi tashkilotlarga moliyaviy boshqaruvni ishonchli IT infratuzilmasi bilan bog‘lashda yordam beradi. Acumatica va Sage hamkori sifatida SWK Technologies operatsiyalarni boshqarish, ko‘rinuvchanlikni oshirish va kundalik samaradorlikni kuchaytirish uchun yanada integratsiyalashgan tizimlarni izlayotgan bizneslarni qo‘llab-quvvatlaydi.

Remote Customer Success Manager, ERP Software

Customer Success Manager supporting ERP software clients at SWK Technologies, Inc. The role covers onboarding, escalations, retention, client advocacy, and improvements to customer-success processes.

Tavsif

  • Act as a customer advocate, working across internal teams to align client needs with business objectives
  • Lead the coordination and resolution of customer concerns and cross-functional escalations while preserving trusted relationships
  • Guide new customers through onboarding to support a smooth transition and consistent service delivery
  • Use customer feedback to uncover trends, process gaps, and opportunities for improvement
  • Partner with stakeholders to strengthen customer-success processes, policies, and outcomes

Talablar

  • Bring 2–3 years of experience in customer success, account management, or a comparable client-facing position within IT solutions or ERP software
  • Understand ERP solutions and related services
  • Experience with Acumatica and Sage Intacct is advantageous
  • Communicate clearly and negotiate effectively with customers and internal stakeholders
  • Resolve conflicts constructively and establish clear expectations
  • Demonstrate a strong understanding of client advocacy
  • Show a record of managing and retaining customer relationships
  • Work effectively with stakeholders across different functions and levels of seniority while building lasting relationships

Imtiyozlar

  • Medical, dental, and vision health coverage
  • 401(k) or IRA retirement plan
  • Basic, voluntary, and accidental death and dismemberment life insurance
  • Paid vacation, sick leave, and public holidays
  • Work-from-home arrangement
  • Annual base salary of $80,000–$95,000, with opportunities for incentive pay

O‘xshash ish o‘rinlari

RockstarDevelopers GmbH

Senior Full Stack Developer, Java and Angular

RockstarDevelopers GmbH

Build Java and Angular solutions for enterprise and regulated-sector clients at RockstarDevelopers GmbH. Work remotely from Germany with modern AI coding tools.

Ochish
OPENLANE

Senior Software Engineer, C# and .NET

OPENLANE
1 001 – 5 000 Xodimlar
AvtomobilsozlikB2BMarketpleys

Build scalable, cloud-native .NET APIs for OPENLANE’s digital used-vehicle marketplace. Lead architecture, testing, and core platform development across North America.

Ochish
ProfitPath

Senior Go Backend Engineer

ProfitPath

Build the backend services and product data pipelines behind ProfitPath’s analytics platform for Amazon sellers. The role combines Go engineering, real-time price monitoring, and a path toward engineering leadership.

Ochish