HSS ProService Marketplace
HSS ProService Marketplace
1 001 – 5 000 Xodimlar
B2BMarketpleysQurilish
HSS ProService Marketplace — qurilish sohasi uchun Buyuk Britaniya bo‘ylab faoliyat yuritadigan B2B marketplace va boshqariladigan xizmatlar platformasi. U qurilish kompaniyalari va obyekt jamoalariga 650 dan ortiq tasdiqlangan yetkazib beruvchi hamda 3 000 ta yetkazib beruvchi manzilidan iborat tarmoq orqali qurilish uskunalari, maxsus texnika, materiallar, yoqilg‘i va tegishli xizmatlarni topishga yordam beradi. Platforma 50 000 dan ortiq mahsulotdan foydalanish imkonini beradi. Uning xizmatlariga uskunalarni ijaraga berish va sotish, shu kunning o‘zida yetkazib berish, onlayn buyurtma berib olib ketish, yoqilg‘ini boshqarish, treninglar va tunu kun qo‘llab-quvvatlash kiradi. Platforma, shuningdek, qurilish va bino xizmatlari sohasidagi bizneslar uchun loyihalarni real vaqt rejimida kuzatish panellari, raqamli buyurtma, xaridlarni avtomatlashtirish, obyektlar bo‘yicha ko‘rinuvchanlik, muvofiqlikni ta’minlash bo‘yicha yordam, ESG hisobotlari va barqarorlik yechimlarini taqdim etadi.

Out-of-Hours Hire Desk Controller – Remote UK

Manage overnight hire requests, breakdowns, customer support and supplier coordination for HSS ProService Marketplace. This full-time remote role covers Monday to Thursday, 6:00pm–6:00am in the United Kingdom.

Tavsif

  • Handle hire requests, off-hires, extensions and breakdowns during out-of-hours operations
  • Serve as a primary contact for customer questions, urgent needs and ETA updates
  • Coordinate overnight equipment movements with suppliers and operational teams
  • Track customer KPIs and uphold agreed service levels throughout each shift
  • Keep documentation and CRM records accurate and current in real time
  • Resolve emerging issues proactively to reduce disruption and support a strong customer experience
  • Prepare thorough handovers to ensure smooth continuity between shifts
  • Work Monday to Thursday from 6:00pm to 6:00am

Talablar

  • Prior experience in the tool hire industry
  • Strong customer service background with knowledge of logistics
  • Clear, effective communication skills for developing lasting relationships
  • Demonstrated ability to manage multiple tasks while maintaining close attention to detail
  • Resilience and determination in a fast-moving operational setting
  • Confidence handling challenging conversations
  • Experience resolving customer problems

Imtiyozlar

  • 25 days of annual leave plus bank holidays
  • A paid day off for your birthday each year
  • Healthcare Cashback Plan covering expenses such as dental care, optician services and sports massages
  • Flexible and hybrid working arrangements
  • Free access to the onsite head-office gym
  • Opportunities for training and professional development
  • Discounts and cashback through the perks platform
  • Flexible benefits, including the option to buy additional holiday

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