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Shield
Shield
51 – 200 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaMarketing
Shield — boshqariladigan xizmat provayderlariga (MSP) sabrli kapital, operatsion ko‘mak va amaliy sun’iy intellekt muhandisligi orqali o‘sishga yordam beradigan, texnologiyaga asoslangan hamkor va investor. Uning jamoasi hamkor kompaniyalar bilan yonma-yon ishlaydi: joyiga yuboriladigan muhandislik yordami, kadrlar, moliya, ishga yollash va xodimlarni rivojlantirish bo‘yicha ko‘mak, shuningdek qo‘shilish va sotib olish masalalarida strategik yo‘l-yo‘riq taqdim etadi. Shield yondashuvi mahalliy rahbariyat va kompaniya madaniyatini saqlagan holda uzoq muddatli o‘sishni qo‘llab-quvvatlash hamda amaliy, sun’iy intellektga ustuvorlik beradigan yechimlarni joriy etishga mo‘ljallangan.
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Kompaniyadagi ish o‘rinlari

IT Support Specialist - California Remote

Resolve escalated technology issues for IronOrbit’s remote managed services team. Support Microsoft, networking, virtual desktop, access, and infrastructure environments.

USAmerika Qo‘shma ShtatlariCAKaliforniya
23 $ – 30 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaIT yordami
BulutCitrixDNSITSMTCP/IPVMwareVoIP

Tavsif

  • Resolve escalated end-user issues involving applications, operating systems, virtual desktops, authentication, networks, endpoints, and related infrastructure
  • Analyze symptoms, logs, alerts, recent changes, and business impact to determine root causes
  • Assist customers by phone, email, chat, remote session, and IT service management platform
  • Assess ticket history, prior troubleshooting, and environmental details to select next steps, recognize patterns, and escalate when appropriate
  • Administer and troubleshoot accounts, access requests, MFA, Active Directory, Microsoft 365, onboarding, and offboarding
  • Configure and support virtual desktops, computers, mobile devices, printers, peripherals, and client applications across cloud and hosted environments
  • Diagnose connectivity, DNS, DHCP, VLAN, and related network problems, escalating to Tier Three Engineering while retaining ownership through resolution
  • Monitor, triage, and respond to alerts and events
  • Learn customer environments and help prevent recurring problems, strengthen documentation, and improve support efficiency
  • Record customer interactions, troubleshooting actions, findings, and resolutions in the IT service management platform
  • Develop and refine knowledge base materials, share lessons learned, and contribute to cross-training
  • Complete approved application upgrades, maintenance, and after-hours support when required

Talablar

  • High school diploma or equivalent is required
  • An associate degree in information technology or a related discipline is preferred
  • At least three years of professional IT support experience, ideally with a managed services provider or multi-customer support operation
  • Ability to troubleshoot beyond scripted workflows and standard knowledge base instructions
  • Proficiency with Windows, Active Directory, Microsoft 365, TCP/IP, DNS, DHCP, remote support tools, and IT service management platforms
  • Experience supporting virtual desktop, remote desktop, or hosted application environments such as VMware Horizon, Citrix, RDS, or comparable technologies
  • Familiarity with VMware, Hyper-V, Windows Server, Group Policy, RMM platforms such as NinjaOne, Veeam or similar backup tools, VoIP, MDM, and network security appliances is preferred
  • Strong technical curiosity and interest in developing skills across cloud infrastructure, virtualization, networking, automation, backup and recovery, security, and Microsoft technologies
  • Clear written and verbal communication, sound judgment, attention to detail, and the ability to stay calm and organized while handling multiple issues
  • Certifications such as VCTA, VCP, CCNA, or Microsoft credentials are advantageous but not required
  • Availability Monday through Friday during core first-shift hours covering Pacific Time, with a start time between 0700 and 0900 PST

Imtiyozlar

  • Build deeper expertise in cloud infrastructure, virtualization, networking, Microsoft technologies, monitoring, backup and recovery, automation, and security
  • Progress toward senior support or engineering responsibilities
  • Share technical knowledge with teammates and contribute to cross-training

O‘xshash ish o‘rinlari

Active Nutrition International GmbH

Senior Procurement Specialist at Active Nutrition International (Hybrid, Germany)

Active Nutrition International GmbH
51 – 200 Xodimlar
B2BIshlab chiqarishOziq-ovqat va ichimliklar
DEGermaniyaGibridTo‘liq stavkaSeniorTalab Qilinadigan Til: nemischaTalab Qilinadigan Til: inglizchaXaridlar

Oversee supplier relationships, materials, contracts, negotiations and audits for sports nutrition production. Support cost-efficient product launches and supply operations in collaboration with teams across the business.

Ochish
Active Nutrition International GmbH

Senior Procurement Specialist – Packaging and Raw Materials

Active Nutrition International GmbH
51 – 200 Xodimlar
B2BIshlab chiqarishOziq-ovqat va ichimliklar
DEGermaniyaGibridTo‘liq stavkaSeniorTalab Qilinadigan Til: nemischaTalab Qilinadigan Til: inglizchaXaridlar

Lead operational procurement for packaging and raw materials at a sports nutrition company, covering supplier relationships, negotiations, and market analysis. Take primary responsibility for related audit processes and support new product launches and cost efficiency projects.

Ochish