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SR International Incorporation
SR International Incorporation
11 – 50 Xodimlar
B2B
2002-yilda tashkil etilgan SR International Incorporation Amerika Qo‘shma Shtatlaridagi bizneslarga axborot texnologiyalari xizmatlari va yechimlarini taqdim etadi. Kompaniya faoliyati bulutli hisoblash, mobil texnologiyalar, veb-ishlab chiqish, .NET, Java, korporativ resurslarni rejalashtirish va mijozlar bilan munosabatlarni boshqarish yo‘nalishlarini qamrab oladi. Kompaniya malakali IT mutaxassislari va turli biznes ehtiyojlariga mos texnologik yechimlarni taqdim etishga yo‘naltirilgan moslashuvchan hamkorlik modeli orqali mijoz loyihalarini qo‘llab-quvvatlaydi.
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Kompaniyadagi ish o‘rinlari

Hybrid Help Desk Specialist – Phoenix, AZ

Provide Tier 1 and Tier 2 technical support to Human Services Department employees using Microsoft Dynamics 365 and related systems. Handle ticket triage, troubleshooting, access requests, documentation, and end-user training in a hybrid role.

USAmerika Qo‘shma ShtatlariAZArizona
30 $ / soat
GibridTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaIT yordami

Tavsif

  • Act as the primary contact for HSD employees seeking technical or business-application support
  • Assist users through tickets, phone calls, email, and other support channels
  • Diagnose and resolve Tier 1 and Tier 2 incidents and service requests
  • Record incidents, requests, troubleshooting steps, resolutions, and escalations in the ticketing system
  • Assess and direct application, infrastructure, data, security, and business-process issues
  • Manage user accounts, application access, permissions, password resets, and account unlocks
  • Deliver frontline assistance for Microsoft Dynamics 365 and other HSD applications
  • Help users adapt to application changes, implementations, migrations, upgrades, and technology transitions
  • Develop and update knowledge articles, standard procedures, user guides, FAQs, and technical training resources
  • Provide one-on-one and group training for end users
  • Handle additional duties that support departmental operations and business requirements

Talablar

  • At least two years of recent Tier 1 support experience in a technical helpdesk setting
  • High school diploma or GED certificate
  • Associate degree or higher in computer science or a related discipline preferred
  • Certification such as CompTIA A+, HDI Support Center, or Microsoft Certified Professional
  • Valid Arizona driver’s license required upon hire
  • Eligibility to obtain an Arizona Department of Public Safety Level 1 Fingerprint Clearance Card
  • Availability to work in a hybrid office setting at least two days per week, on Tuesdays and Wednesdays, with additional onsite work as needed
  • Ability to perform repetitive movements, including typing and data entry
  • Ability to view close-range details during frequent computer use
  • Ability to bend, reach, kneel, stoop, and lift up to 50 pounds
  • Experience using Microsoft Dynamics 365 and ticketing systems

Imtiyozlar

  • Hybrid work arrangement
  • Three- to four-month assignment
  • Hands-on experience with Microsoft Dynamics 365 and other departmental business applications

O‘xshash ish o‘rinlari

FICO

Remote Analytic Consultant I – FICO Scores

FICO
1 001 – 5 000 Xodimlar
KonsaltingSog‘liqni saqlashSug‘urta
USAmerika Qo‘shma Shtatlari
88 000 $ – 121 000 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaKonsultant
AWSAzureC++Google Cloud PlatformJavaPython

Develop predictive and decision models for FICO’s financial services clients worldwide. Analyze large credit datasets and deliver scoring solutions using statistical methods and machine learning.

Ochish
Vanguard

Client Experience Consultant at Vanguard

Vanguard
H1B vizasi homiysiB2BB2CMoliya
USAmerika Qo‘shma ShtatlariAZArizonaNCShimoliy KarolinaPAPensilvaniyaGibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaKonsultant

Present Vanguard’s digital platforms to plan participants and sponsors, and support sales, relationship management, business development, and client retention. Work with internal teams to match digital solutions to client goals and resolve complex inquiries.

Ochish