LogoFresh Jobs Ahead
OpenAI
OpenAI
201 – 500 Xodimlar
H1B vizasi homiysiKorxonaSaaSSun’iy intellekt
OpenAI — xavfsizlik va mas’uliyatli ishlab chiqishga e’tibor qaratgan holda ilg‘or sun’iy intellekt tizimlarini yaratuvchi sun’iy intellekt tadqiqot va texnologiya kompaniyasi. Uning mahsulotlari qatoriga kundalik hamda murakkab professional vazifalarni qo‘llab-quvvatlovchi ChatGPT va bizneslar hamda dasturchilarga sun’iy intellekt modellarini o‘z ilovalariga integratsiya qilish imkonini beruvchi API platformasi kiradi. Sun’iy intellekt, SaaS va korporativ texnologiyalar sohalarida faoliyat yurituvchi OpenAI tadqiqot, mahsulot ishlab chiqish hamda sun’iy intellekt tizimlarini boshqarish va ulardan foydalanish usullarini takomillashtirishga qaratilgan sa’y-harakatlarni birlashtiradi.
LinkedIn
Kompaniyadagi ish o‘rinlari

Dedicated Support Engineer - London Hybrid

Provide technical support for OpenAI’s strategic customers by diagnosing AI product, API, integration, and infrastructure issues. Lead incident response, improve reliability, and develop scalable support tooling and automation.

GBBuyuk BritaniyaGibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaQo‘llab-quvvatlash muhandisi
BulutGoJavaScriptPythonTaqsimlangan tizimlar

Tavsif

  • Diagnose complex technical issues for Premium Support customers, including API failures, integration problems, authentication errors, unexpected product behavior, performance degradation, and production incidents.
  • Analyze logs and system behavior, reproduce failures, test hypotheses, and narrow down likely failure domains.
  • Determine root causes or provide Engineering with well-supported hypotheses and evidence for investigation.
  • Act as a trusted technical expert, escalation point, and support backstop for strategic customers.
  • Manage customer-specific responses to high-impact incidents from severity assessment through mitigation, resolution, and post-incident follow-up.
  • Coordinate cross-functional responders and maintain proactive communication with customer technical teams, business stakeholders, executives, and internal partners.
  • Record customer architectures, integrations, dependencies, critical workloads, and operational constraints.
  • Work with Go-to-Market and Technical Success teams on customer workload priorities and communications.
  • Represent Support Engineering in customer meetings, including QBRs, covering technical health, risks, blockers, and next steps.
  • Track customer integrations and support trends to surface emerging risks, recurring failures, and readiness gaps.
  • Develop account-specific runbooks, verify escalation paths, coordinate support readiness, and provide enhanced monitoring for launches, migrations, traffic increases, and business events.
  • Lead or support incident reviews and postmortems while tracking corrective actions.
  • Convert recurring customer challenges into evidence-based feedback for Product and Engineering.
  • Build scalable improvements, including troubleshooting documentation, monitoring, internal tools, support workflows, and AI-powered automation.
  • Help develop Premium Support’s operating model, technical standards, and tooling as the global function expands.

Talablar

  • Substantial experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.
  • Expert troubleshooting ability across APIs, distributed systems, cloud infrastructure, and enterprise integrations.
  • Experience working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations.
  • Experience leading or centrally supporting customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-up.
  • Ability to write code or scripts to reproduce issues, query systems, automate repetitive tasks, and improve internal tools.
  • Experience with Python, JavaScript, or comparable programming languages is valuable.
  • Ability to explain complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders.
  • Ability to build trusted relationships with customers and cross-functional partners while maintaining clear, scalable ownership boundaries.
  • Ability to recognize patterns, improve systems, and prevent recurring issues.
  • Ability to work effectively amid ambiguity and learn as needed.
  • Humble, collaborative, team-first approach with sound judgment and a strong desire to help customers and colleagues.
  • Interest in using OpenAI products, agents, and emerging AI capabilities to transform technical support.
  • Ability to work from the London office three days per week.
  • Authorization to work in the country where the role is based.

Imtiyozlar

  • Immigration and sponsorship support may be available to new employees depending on individual circumstances.
  • Reasonable accommodations are available for applicants with disabilities.
  • Global Applicant Privacy Policy.
  • Equal opportunity employment.

O‘xshash ish o‘rinlari

Genesis Tech

Senior Full-Stack Product Engineer (Node.js, AI-Native)

Genesis Tech
1 001 – 5 000 Xodimlar
KonsaltingLogistikaMarketing
UAUkrainaMasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ukrainDasturiy ta’minot muhandisiFull-stack muhandisi
AWSDockerJavaScriptNext.jsNode.jsPostgresReactRedisTypeScript

Build backend systems, infrastructure, and AI-native features for Boosters’ personal digital security product. Drive product development from architecture and design through release and results analysis.

Ochish
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Software Engineer II, Kafka and Python — URBN, Philadelphia

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
B2CChakana savdoModa
USAmerika Qo‘shma ShtatlariPAPensilvaniyaOfisdaTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
BulutGoogle Cloud PlatformKafkaPythonTaqsimlangan tizimlar

Build Kafka event-streaming and integration services at URBN, supporting the move from legacy platforms to cloud-native systems. The role uses Python, automated testing, and CI/CD practices.

Ochish
RecruityTalent

Senior Full-Stack Engineer, Node.js and React (Remote, Bulgaria)

RecruityTalent
1 – 10 Xodimlar
KonsaltingLogistikaXodimlarni yollash
BGBolgariyaMasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
AWSBulutJavaScriptMikroservislarNext.jsNode.jsPythonReactSQLVue.js

Build secure, scalable web applications with Node.js and React for RecruityTalent’s startup and enterprise clients. Lead architecture, integrations, and engineering quality.

Ochish
CPU Softwarehouse AG

Full-Stack Developer (Java, Spring Boot & Angular)

CPU Softwarehouse AG
51 – 200 Xodimlar
KonsaltingLogistikaMarketing
DEGermaniya
60 000 € – 95 000 € / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: nemischaDasturiy ta’minot muhandisiFull-stack muhandisi
AngularDockerJavaJenkinsOpenShiftSpringSpring BootTypeScript

Build banking software across frontend and backend, developing features and technical architectures with Java, Spring Boot, Angular, and TypeScript.

Ochish
Genesis Tech

Creative Producer, Performance Marketing

Genesis Tech
1 001 – 5 000 Xodimlar
KonsaltingLogistikaMarketing
UAUkrainaGibridTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ukrainDasturiy ta’minot muhandisiFull-stack muhandisi

Develops and tests AI-assisted advertising for Boosters’ personal digital security product, using creative insights to drive user acquisition. Works across Google Ads, Meta, TikTok, and other channels.

Ochish
Mirantis

Senior Rust Software Engineer at Mirantis (Remote, Europe)

Mirantis
501 – 1 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
EUYevropa IttifoqiMasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
BulutDNSGogRPCKubernetesLinuxMikroservislarPostgresRustSQLTaqsimlangan tizimlarVault

Build Kubernetes control planes for Mirantis’ cloud-native AI infrastructure. Develop networking, DPU, and bare-metal orchestration systems for demanding workloads.

Ochish