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Controlant
Controlant
201 – 500 Xodimlar
Farmatsevtika mahsulotlariLogistikaSaaS
Controlant farmatsevtika kompaniyalari va logistika provayderlari uchun IoT texnologiyalariga asoslangan sovuq zanjir monitoringi hamda ta’minot zanjiri ko‘rinuvchanligi yechimlarini ishlab chiqadi. Kompaniya taklifi ulangan monitoring qurilmalari, real vaqt rejimidagi ko‘rinuvchanlik platformasi, sun’iy intellekt imkoniyatlari hamda uzluksiz monitoring va javob xizmatlarini birlashtirib, farmatsevtika yuklarini tashish jarayonida mahsulot sifati va xavfsizligini himoya qilishga yordam beradi. Controlant, shuningdek, Controlant Go orqali oldindan sozlangan, GxP talablariga mos yuk monitoringi qurilmalarini taqdim etadi va ta’minot zanjiri operatsiyalarini yanada asosli hamda samarali boshqarishni qo‘llab-quvvatlash uchun yo‘nalish xatarlarini baholash kabi tahlillarni taklif qiladi. Kompaniya texnologiya va ta’minot zanjiri bo‘yicha tajribani ixtisoslashgan muhitda birlashtirgan holda farmatsevtika, logistika va SaaS sohalarida faoliyat yuritadi.
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Kompaniyadagi ish o‘rinlari

Customer Support Representative - Wroclaw Hybrid

Provide customer support for Controlant’s IoT-powered cold-chain platform by troubleshooting issues, managing tickets, and guiding users through the interface. This hybrid role is based in Wrocław and supports supply-chain automation customers.

PLPolshaGibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash
BulutIoT

Tavsif

  • Troubleshoot basic login, interface, device, connectivity, and reporting problems
  • Manage ticket assignment, reassignment, follow-up, prioritization, and KPI-based documentation
  • Help customers complete administrative actions in the platform and explain the required steps
  • Escalate issues to second-level support or other teams in line with established procedures
  • Maintain and organize ticketing boards
  • Apply quality standards and work to resolve customer issues promptly
  • Follow communication processes, operational guidelines, and company policies
  • Support Controlant’s cloud-enabled IoT Cold Chain as a Service® platform and supply-chain automation solutions

Talablar

  • Experience in customer service
  • A technical and analytical approach to problem-solving
  • Strong attention to detail
  • Experience with Atlassian tools or another CRM system is preferred but not required
  • Fluent spoken and written English
  • Based in or near Wrocław
  • Effective time-management skills
  • Dependable and collaborative team member
  • Motivation to learn and develop

Imtiyozlar

  • Salary package aligned with market standards
  • Trust-based Icelandic work culture centered on respect and feedback
  • New, well-equipped office in central Wrocław
  • Private healthcare through LuxMed
  • Additional holiday allowance
  • MultiSport card through the MyBenefit platform
  • Lunch card
  • Support for a healthy work-life balance
  • Flexible working hours
  • Hybrid and remote work options

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Senior Python Web Scraping Engineer - Brazil Remote

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MarketpleysSaaSSun’iy intellekt
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INHindistonMXMeksikaMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisi
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