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VA Desk
B2BXodimlarni yollash
VA Desk zamonaviy bizneslar uchun boshqariladigan va maxsus biriktirilgan virtual yordamchilarni taqdim etadi. Sun’iy intellekt bilan qo‘llab-quvvatlanadigan yordamchilar tizimli jarayonlar, treninglar va texnik resurslar asosida ishlaydi hamda yakka asoschi ish jarayonlari va shakllangan jamoalar tarkibida faoliyat yuritishga yordam beradi. VA Desk xodimlarni yollash, ishga moslashtirish, davomat va ishonchlilikni kuzatish, ish haqi hisob-kitoblarini qo‘llab-quvvatlash hamda kompaniya boshqaruvidagi uskunalar uchun IT yordamini tashkil etadi. Shu orqali bizneslar autsorsing asosida jalb qilingan mutaxassislar yordamida o‘z faoliyatini tartibli ravishda kengaytirishi mumkin.
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Kompaniyadagi ish o‘rinlari

Customer Service Virtual Assistant – Full-Time Remote in Canada

Provide customer service, plumbing appointment scheduling, dispatch coordination, and administrative support for an Ottawa-based plumbing company.

CAKanada
40 000 ₱ / oy
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Respond to incoming calls from prospective and current customers
  • Record and update customer, service, and lead details accurately
  • Place follow-up calls and coordinate customer appointments
  • Oversee email, inbox, online chat, and other customer communication channels
  • Recognize matters needing the owner's attention and direct them appropriately
  • Book plumbing appointments according to customer requirements and technician availability
  • Coordinate dispatch to support efficient routes and prompt service
  • Maintain the company calendar and keep appointment details current
  • Process cancellations, changes, and other scheduling adjustments
  • Share appointment details with customers and plumbers
  • Review scheduling needs and resolve potential conflicts or coverage gaps
  • Complete routine administrative work for the plumbing operation
  • Keep customer and operational records accurate and up to date
  • Contact customers after plumbing work has been completed
  • Request customer reviews and service feedback
  • Update CRM entries with service histories and job notes
  • Support basic invoicing, billing, payment processing, and completed-job follow-up when needed
  • Help coordinate onboarding and schedules for newly hired plumbers
  • Screen escalated customer calls and direct them to the owner
  • Collect pertinent details before escalating complex customer, vendor, or operational matters

Talablar

  • Prior experience in customer service, virtual assistance, scheduling, dispatch, administration, or a comparable position
  • Strong spoken and written English communication abilities
  • Willingness to handle phone calls regularly, both incoming and outgoing
  • Polished, approachable, and assured telephone presence
  • Excellent organization and time-management abilities
  • Careful attention to detail when entering customer information and arranging appointments
  • Ability to track several conversations, appointments, and administrative duties simultaneously
  • Self-directed work style with dependable task follow-through
  • Reliable and responsive when managing customer questions and scheduling needs
  • Professional composure when assisting frustrated customers or adapting to schedule changes
  • Experience working with CRM or customer management software
  • Background using scheduling or calendar management tools
  • Proficiency with email and digital communication platforms
  • Comfort working with spreadsheets and basic administrative tools
  • Experience with dispatch, field-service, or appointment-management software is an advantage
  • Experience in plumbing, HVAC, electrical, construction, home services, or another field-service environment is preferred
  • Prior dispatch or service coordination experience is preferred
  • Experience collaborating with technicians or field-service teams is preferred
  • Background handling customer questions for home-service companies is preferred
  • Familiarity with invoicing, billing, or payment processing is preferred
  • Experience with review requests or customer follow-up workflows is preferred
  • Experience assisting with onboarding field technicians or service staff is preferred

O‘xshash ish o‘rinlari

Boeing

Boeing Software Engineering Manager, Space Mission Systems

Boeing
H1B vizasi homiysiAerokosmik sanoatIshlab chiqarishKonsalting
USAmerika Qo‘shma ShtatlariCAKaliforniya
171 700 $ – 232 300 $ / yil
OfisdaTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMuhandislik menejeri
C++JavaPythonTypeScript

Lead software architecture, development, and testing for Boeing’s next-generation space and ground mission systems. Manage engineering teams, stakeholder relationships, budgets, and delivery milestones.

Ochish