WEX
WEX
WEX tashkilotlarga maxsus to‘lov va ma’muriy yechimlar orqali muhim biznes jarayonlarini boshqarishda yordam beradigan global tijorat platformasidir. Uning takliflari logistika va transport jamoalari uchun yoqilg‘i kartalari, avtoparkni boshqarish va tahlil vositalarini; tranzaksiyalarni soddalashtirish va nazoratni kuchaytirishga mo‘ljallangan biznes to‘lov vositalarini; shuningdek, tibbiy va xarajatlarni qoplash hisoblari bo‘yicha xodimlar imtiyozlarini boshqarishni o‘z ichiga oladi. Sog‘liqni saqlash, logistika va sayohat sohalarida faoliyat yurituvchi WEX murakkab tijorat jarayonlarini samaraliroq, xavfsizroq va boshqarish osonroq qilishga qaratilgan texnologiyalarni ishlab chiqadi.

Client Pay Specialist - Customer Service (Remote)

Process corporate payment transactions for WEX clients while addressing billing questions and payment issues. The role includes phone payments, customer service, refunds, and follow-up on unresolved transactions.

Tavsif

  • Process phone payments accurately and professionally
  • Address customer service needs through online support tools and established procedures
  • Organize workloads independently and communicate proactively
  • Call businesses to process credit card payments
  • Respond to inbound calls and emails about payment-processing issues
  • Maintain directory accounts to support accurate and efficient payment processing
  • Support client relationships through refunds, payment reviews, and follow-up on unprocessed credit card transactions
  • Investigate and resolve billing concerns

Talablar

  • Communicate effectively and professionally in writing and conversation
  • Work independently while managing changing workloads
  • Apply critical-thinking and problem-solving abilities
  • Adapt to changing needs and contribute effectively as a team member
  • Demonstrate consistent reliability
  • Bring previous experience in a comparable work environment

Imtiyozlar

  • Health, dental, and vision insurance
  • Retirement savings program
  • Paid time off
  • Health savings account
  • Flexible spending accounts
  • Life insurance coverage
  • Disability insurance
  • Tuition reimbursement
  • Eligibility for quarterly or annual bonuses in non-sales roles

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