Republic Services
Republic Services
Republic Services mijozlarga qattiq chiqindilarni boshqarish, qayta ishlash va barqaror rivojlanish bilan bog‘liq ehtiyojlarini qondirishga yordam beradigan ekologik xizmatlarni taqdim etadi. Kompaniya faoliyati Qo‘shma Shtatlar bo‘ylab chiqindilarni yig‘ish, tashish, qayta ishlash va chiqindi poligonlari xizmatlarini qamrab oladi. Bu xizmatlarni dala operatsiyalari, ekologik talablarga rioya etilishini ta’minlash, mijozlarga xizmat ko‘rsatish va biznes funksiyalarida ishlaydigan jamoalar qo‘llab-quvvatlaydi. Kompaniyadagi ish faoliyati ushbu xizmatlarni federal va shtat qoidalariga muvofiq hamda xavfsiz tarzda ko‘rsatish uchun zarur infratuzilma va logistika bilan birga qayta ishlash, barqaror rivojlanish va xizmat innovatsiyalarini ilgari surishni ham qamrab oladi.

Associate Account Manager, Customer Retention (Remote - United States)

Retain commercial and industrial waste-service customers for Republic Services in a remote account management role. Sell recycling and waste solutions while strengthening customer relationships.

Tavsif

  • Manage and retain relationships with existing commercial and industrial waste-service customers
  • Conduct outbound and inbound calls to support customer retention
  • Expand customer adoption by selling Republic Services’ complete product portfolio
  • Build working knowledge of company services, business lines, pricing structures, and current offers
  • Complete contract renewals to extend customer relationships and improve profitability
  • Handle cancellation requests in line with the established escalation policy
  • Explain company pricing initiatives to customers
  • Use Salesforce each day to schedule and record calls, meetings, and proposals
  • Record customer email addresses while reducing rate restrictions and customer credits
  • Meet routinely with the Sales Manager to review retention efforts, objectives, and priority customer relationships
  • Complete other assigned duties related to the role

Talablar

  • High school diploma or G.E.D. required
  • 0–2 years of customer service experience required
  • Experience in the waste or transportation industry preferred
  • Working knowledge of available services, business lines, pricing structures, and offers
  • Proficiency with Salesforce
  • Ability to handle both outbound and inbound customer calls
  • Ability to complete contract renewals and address cancellation requests
  • Ability to work remotely during Eastern or Central time zone hours

Imtiyozlar

  • Comprehensive medical coverage
  • Dental insurance plans
  • Vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability coverage
  • Life insurance and accidental death and dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • Retirement plan with a generous company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid time off (PTO)

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