Republic Services
Republic Services
Republic Services पर्यावरणीय सेवाएँ प्रदान करती है, जो ग्राहकों को ठोस अपशिष्ट, पुनर्चक्रण और इससे जुड़ी सततता संबंधी आवश्यकताओं के प्रबंधन में सहायता करती हैं। इसके कार्यों में पूरे संयुक्त राज्य अमेरिका में अपशिष्ट संग्रह, स्थानांतरण, पुनर्चक्रण और लैंडफिल सेवाएँ शामिल हैं। इन सेवाओं को क्षेत्रीय संचालन, पर्यावरणीय अनुपालन, ग्राहक सेवा और व्यावसायिक कार्यों में लगे दलों का सहयोग प्राप्त है। कंपनी के रोजगार संबंधी कार्यक्षेत्र में इन सेवाओं को सुरक्षित रूप से और संघीय तथा राज्यीय नियमों के अनुरूप उपलब्ध कराने के लिए आवश्यक बुनियादी ढाँचा और लॉजिस्टिक्स शामिल हैं, साथ ही पुनर्चक्रण, सततता और सेवा नवाचार को आगे बढ़ाने पर भी ध्यान दिया जाता है।

Associate Account Manager, Customer Retention (Remote - United States)

Retain commercial and industrial waste-service customers for Republic Services in a remote account management role. Sell recycling and waste solutions while strengthening customer relationships.

विवरण

  • Manage and retain relationships with existing commercial and industrial waste-service customers
  • Conduct outbound and inbound calls to support customer retention
  • Expand customer adoption by selling Republic Services’ complete product portfolio
  • Build working knowledge of company services, business lines, pricing structures, and current offers
  • Complete contract renewals to extend customer relationships and improve profitability
  • Handle cancellation requests in line with the established escalation policy
  • Explain company pricing initiatives to customers
  • Use Salesforce each day to schedule and record calls, meetings, and proposals
  • Record customer email addresses while reducing rate restrictions and customer credits
  • Meet routinely with the Sales Manager to review retention efforts, objectives, and priority customer relationships
  • Complete other assigned duties related to the role

आवश्यकताएँ

  • High school diploma or G.E.D. required
  • 0–2 years of customer service experience required
  • Experience in the waste or transportation industry preferred
  • Working knowledge of available services, business lines, pricing structures, and offers
  • Proficiency with Salesforce
  • Ability to handle both outbound and inbound customer calls
  • Ability to complete contract renewals and address cancellation requests
  • Ability to work remotely during Eastern or Central time zone hours

लाभ

  • Comprehensive medical coverage
  • Dental insurance plans
  • Vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability coverage
  • Life insurance and accidental death and dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • Retirement plan with a generous company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid time off (PTO)

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