Sun Life je globalno podjetje za finančne storitve s sedežem v Torontu v Kanadi. Ustanovljeno je bilo leta 1865 in posameznikom, podjetjem ter institucijam ponuja rešitve na področju zavarovanj, naložb, finančnega svetovanja, upravljanja premoženja, zdravstva in upravljanja sredstev. Sun Life posluje v Severni Ameriki, Aziji in Evropi ter združuje finančne storitve s ponudbo, osredotočeno na zdravje, pri čemer poudarja trajnost, raznolikost in vključevanje ter vpliv na skupnosti. Njegovo široko poslovanje podpira ekipe, ki delujejo na področjih financ, zdravstva, svetovanja in povezanih storitev.
Senior Consultant, Employee Relations Process Improvement
Lead process redesign and change initiatives across Sun Life’s global Employee Relations function. The role covers governance, stakeholder workshops, and adoption of improved processes.
Opis
- Support process improvement and transformation across Enterprise Employee Relations.
- Redesign core Employee Relations processes to improve consistency, efficiency, governance, and stakeholder experience.
- Assess existing Employee Relations processes and identify opportunities to improve them.
- Support technology and case management system enhancements from a process perspective.
- Simplify Employee Relations workflows, handoffs, and stakeholder experiences.
- Create process guidance, workflows, playbooks, job aids, and toolkits.
- Develop templates, precedents, checklists, and other Employee Relations documentation.
- Set up ongoing feedback and continuous improvement practices.
- Lead change initiatives from discovery and design through piloting, rollout, and adoption.
- Coordinate working groups and workshops with Employee Relations, Legal, HR business partners, and other stakeholders.
- Prepare communications, stakeholder engagement plans, training, and enablement materials.
- Monitor and report progress, risks, issues, and implementation challenges to Employee Relations leadership.
- Build support for new ways of working and embed them across Employee Relations teams and stakeholders.
Zahteve
- University degree in Human Resources, Business Administration, Industrial Relations, Organizational Development, Change Management, or a related field.
- At least five years of experience in HR, Employee Relations, HR Operations, process improvement, program management, change management, or business transformation.
- Experience leading process improvement, operating model redesign, or transformation initiatives, preferably in HR.
- Experience creating and implementing process guidance, workflows, playbooks, job aids, toolkits, templates, precedents, standard operating procedures, or similar resources for consistent execution.
- Strong project and program management, stakeholder management, facilitation, and written communication skills.
- Ability to work through ambiguity and competing priorities in a complex environment.
- Curious, committed to continuous learning, and pragmatic in solving problems and improving how work gets done.
- Experience in Employee Relations, HR Operations, or a related HR centre of expertise.
- Formal training or experience in change management or process improvement methods is an asset.
Ugodnosti
- 14-month contract.
- Opportunity to pursue varied career paths and build a broad professional network.
- Flexible benefits available from the start to support you and your family.
- Inclusive and respectful work environment.
- Hybrid flexibility to work from the office and virtually.
- Employee well-being and mental health support.