Sun Life कनाडा के टोरंटो में मुख्यालय वाली एक वैश्विक वित्तीय सेवा कंपनी है। 1865 में स्थापित, यह व्यक्तियों, व्यवसायों और संस्थानों के लिए बीमा, निवेश, वित्तीय सलाह, संपत्ति, स्वास्थ्य और परिसंपत्ति प्रबंधन संबंधी समाधान प्रदान करती है। Sun Life उत्तरी अमेरिका, एशिया और यूरोप में काम करती है तथा वित्तीय सेवाओं को स्वास्थ्य-केंद्रित पेशकशों के साथ जोड़ते हुए स्थिरता, विविधता एवं समावेशन और सामुदायिक प्रभाव पर जोर देती है। इसके व्यापक व्यवसाय में वित्त, स्वास्थ्य सेवा, परामर्श और संबंधित सेवाओं के क्षेत्रों में काम करने वाली टीमें शामिल हैं।
Senior Consultant, Employee Relations Process Improvement
Lead process redesign and change initiatives across Sun Life’s global Employee Relations function. The role covers governance, stakeholder workshops, and adoption of improved processes.
विवरण
- Support process improvement and transformation across Enterprise Employee Relations.
- Redesign core Employee Relations processes to improve consistency, efficiency, governance, and stakeholder experience.
- Assess existing Employee Relations processes and identify opportunities to improve them.
- Support technology and case management system enhancements from a process perspective.
- Simplify Employee Relations workflows, handoffs, and stakeholder experiences.
- Create process guidance, workflows, playbooks, job aids, and toolkits.
- Develop templates, precedents, checklists, and other Employee Relations documentation.
- Set up ongoing feedback and continuous improvement practices.
- Lead change initiatives from discovery and design through piloting, rollout, and adoption.
- Coordinate working groups and workshops with Employee Relations, Legal, HR business partners, and other stakeholders.
- Prepare communications, stakeholder engagement plans, training, and enablement materials.
- Monitor and report progress, risks, issues, and implementation challenges to Employee Relations leadership.
- Build support for new ways of working and embed them across Employee Relations teams and stakeholders.
आवश्यकताएँ
- University degree in Human Resources, Business Administration, Industrial Relations, Organizational Development, Change Management, or a related field.
- At least five years of experience in HR, Employee Relations, HR Operations, process improvement, program management, change management, or business transformation.
- Experience leading process improvement, operating model redesign, or transformation initiatives, preferably in HR.
- Experience creating and implementing process guidance, workflows, playbooks, job aids, toolkits, templates, precedents, standard operating procedures, or similar resources for consistent execution.
- Strong project and program management, stakeholder management, facilitation, and written communication skills.
- Ability to work through ambiguity and competing priorities in a complex environment.
- Curious, committed to continuous learning, and pragmatic in solving problems and improving how work gets done.
- Experience in Employee Relations, HR Operations, or a related HR centre of expertise.
- Formal training or experience in change management or process improvement methods is an asset.
लाभ
- 14-month contract.
- Opportunity to pursue varied career paths and build a broad professional network.
- Flexible benefits available from the start to support you and your family.
- Inclusive and respectful work environment.
- Hybrid flexibility to work from the office and virtually.
- Employee well-being and mental health support.