Avenga
Avenga
Avenga je mednarodno tehnološko in podjetje za programsko inženirstvo, ki podjetjem nudi svetovanje, razvoj izdelkov in digitalno preobrazbo. Njene ekipe razvijajo prilagojene programske, oblačne in integracijske rešitve za kompleksne izzive na področju svetovanja, proizvodnje in zdravstva, pri čemer se opirajo na strokovno znanje več kot 6.000 strokovnjakov v več državah. Avenga podpira tudi pridobivanje talentov in razvoj kariere znotraj svoje organizacije.

Senior Cloud Operations Engineer — United States Remote

Provide advanced technical support for Avenga’s enterprise cloud infrastructure products and operator suites. Troubleshoot complex issues, manage outages, and maintain customer environments.

Opis

  • Support cloud infrastructure products and operator suites with advanced technical assistance
  • Investigate logs in depth to diagnose and resolve complex issues
  • Help customers meet defined KPIs and service-level agreements
  • Carry out software upgrades and security patching
  • Lead emergency recovery efforts during service outages
  • Maintain and support customer laboratory environments
  • Coach and train fellow engineers
  • Record technical solutions and expand the knowledge base

Zahteve

  • Bachelor’s degree in computer science, engineering, or a related technical discipline
  • Professional experience in customer-facing technical support
  • Demonstrated ability to troubleshoot complex technical problems
  • Advanced English communication skills, both written and verbal
  • Strong L2/L3 networking knowledge covering stacks, switching, routing, and firewalls
  • Practical experience working with Linux
  • Ability to organize and prioritize multiple customer issues in a fast-moving, high-pressure setting
  • US citizenship
  • Docker and Kubernetes experience is desirable
  • Familiarity with the ELK stack is desirable
  • Experience working with telecommunications providers is desirable

Ugodnosti

  • Opportunities to innovate, mentor others, and develop within a global technical support organization
  • Hands-on exposure to advanced cloud infrastructure technologies built on open-source platforms
  • Collaboration with engineers and technicians across product lines and regions worldwide

Sorodna delovna mesta

Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Odpri