Nestle
Nestle
Nestle je švicarsko večnacionalno podjetje na področju hrane in pijač s širokim portfeljem, ki vključuje kavo, ustekleničeno vodo, mlečne izdelke, prehrano za dojenčke, slaščice, zamrznjena živila in izdelke za hišne ljubljenčke. Njegovi izdelki prek maloprodajnih in gostinskih kanalov dosegajo potrošnike po vsem svetu, pri čemer jih podpirajo obsežne proizvodne in dobavne operacije. Na zaposlitvenem agregatorju je profil podjetja Nestle relevanten za kandidate, ki raziskujejo priložnosti na področjih hrane in pijač, proizvodnje in logistike ter delo, povezano z pobudami na področju prehrane, zdravja in dobrega počutja.

Omnichannel Customer Experience Analyst Intern

Nespresso internship focused on analyzing omnichannel customer journeys and experience data. Develop recommendations, action plans, and digital solutions to improve coffee services.

Opis

  • Gather and consolidate information from customer touchpoints, including surveys, complaints, and digital interactions.
  • Assess customer experience across multiple journeys.
  • Prepare performance reports tracking NPS, customer satisfaction, and complaint rates.
  • Map customer journeys to find pain points and opportunities.
  • Work with internal teams to shape recommendations and action plans.
  • Drive action plan delivery and track results over time.
  • Support the rollout of new digital tools and the enhancement of existing services.

Zahteve

  • Enrolled in a higher education program equivalent to four or five years of post-secondary study, preferably at a business school.
  • Specialization in marketing or project management.
  • Strong interest in customer satisfaction and an analytical approach.
  • Proficient in Excel.
  • Familiarity with data analysis tools such as Tableau or Power BI is an advantage.
  • Customer-focused, with active listening skills and a commitment to customer satisfaction.
  • Enjoys collaborative, project-based work.
  • Curious and adaptable.
  • Strong interest in digital, e-commerce, and innovation.

Ugodnosti

  • 75% reimbursement of transportation costs.
  • Option to work remotely up to two days per week.
  • Disability-inclusive employer offering support to employees with disabilities.
  • Opportunities for career development.
  • Comprehensive training program.
  • Inclusive culture based on mutual respect.

Sorodna delovna mesta

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Remote Personal Assistant in South Africa

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Odpri
Hewlett Packard Enterprise

Partner Business Manager, HPE Compute — Eastern U.S. SLED

Hewlett Packard Enterprise

Grow HPE Compute business through public-sector partners across the eastern United States. The role covers joint sales planning, pipeline development, co-selling, and partner enablement.

Odpri
Hewlett Packard Enterprise

Partner Business Manager, HPE Compute — Eastern U.S.

Hewlett Packard Enterprise

Drive HPE Compute sales growth through public sector partners across the Eastern United States. Build joint plans, strengthen partner capabilities, grow pipeline, and advance deals with HPE teams.

Odpri