Uline je logistično in maloprodajno podjetje, ki distribuira potrebščine za odpremo in pakiranje ter industrijske, higienske, maloprodajne in skladiščne potrebščine. Leta 1980 sta ga ustanovila Liz in Dick Uihlein. Podjetje je začelo z oskrbovanjem lokalnih potreb po pripomočkih za odpremo, nato pa se je razširilo na več kot 9.000 zaposlenih v distribucijskih centrih po Združenih državah Amerike in na mednarodnih lokacijah. Njegov katalog vključuje več kot 40.000 izdelkov na zalogi ter podjetjem zagotavlja potrebščine in opremo za odpremo, skladiščenje, ravnanje z materiali in upravljanje objektov.
Customer Support Specialist — Hudson, WI (On-Site)
Help Uline customers place orders, find suitable products, and resolve account questions. Provide support by phone, email, and chat.
Opis
- Process customer orders and recommend products.
- Respond to account inquiries using Uline’s customer service technology.
- Answer questions about products, prices, and shipping.
- Build customer relationships through phone, email, and chat.
- Identify customer needs and suggest appropriate Uline solutions.
- Guide customers through Uline’s website and online ordering.
- Provide prompt, friendly, customer-focused service.
- Handle account inquiries using world-class technology
Zahteve
- High school diploma or equivalent is required.
- A bachelor’s degree is preferred.
- Strong problem-solving, listening, and communication skills.
- Previous customer service experience is an advantage.
- Willingness and ability to learn; training is provided.
- Must pass a pre-employment hair follicle drug screening.
- This is an on-site position.
Ugodnosti
- Comprehensive health insurance coverage.
- 401(k) with a 6% employer match beginning on the first day.
- Several bonus programs.
- Paid holidays.
- Generous paid time off.
- Tuition assistance for professional continuing education.
- Clean, modern facilities.
- On-site fitness center.
- Maintained walking trails.
- Additional benefits and workplace perks.