Uline ir loģistikas un mazumtirdzniecības uzņēmums, kas izplata pārvadājumu, iepakošanas, rūpniecības, uzkopšanas, mazumtirdzniecības un noliktavu preces. Lizs un Diks Uihleini uzņēmumu nodibināja 1980. gadā. Uzņēmums sāka darbību, reaģējot uz vietējo pieprasījumu pēc pārvadājumu piederumiem, un ir izaudzis līdz vairāk nekā 9000 darbinieku organizācijai ar izplatīšanas centriem visā Amerikas Savienotajās Valstīs un starptautiskās atrašanās vietās. Uline katalogā ir vairāk nekā 40 000 noliktavā pieejamu produktu, kas palīdz uzņēmumiem nodrošināt nosūtīšanu, uzglabāšanu, materiālu apstrādi un telpu uzturēšanu.
Customer Support Specialist — Hudson, WI (On-Site)
Help Uline customers place orders, find suitable products, and resolve account questions. Provide support by phone, email, and chat.
Apraksts
- Process customer orders and recommend products.
- Respond to account inquiries using Uline’s customer service technology.
- Answer questions about products, prices, and shipping.
- Build customer relationships through phone, email, and chat.
- Identify customer needs and suggest appropriate Uline solutions.
- Guide customers through Uline’s website and online ordering.
- Provide prompt, friendly, customer-focused service.
- Handle account inquiries using world-class technology
Prasības
- High school diploma or equivalent is required.
- A bachelor’s degree is preferred.
- Strong problem-solving, listening, and communication skills.
- Previous customer service experience is an advantage.
- Willingness and ability to learn; training is provided.
- Must pass a pre-employment hair follicle drug screening.
- This is an on-site position.
Priekšrocības
- Comprehensive health insurance coverage.
- 401(k) with a 6% employer match beginning on the first day.
- Several bonus programs.
- Paid holidays.
- Generous paid time off.
- Tuition assistance for professional continuing education.
- Clean, modern facilities.
- On-site fitness center.
- Maintained walking trails.
- Additional benefits and workplace perks.