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n8n
n8n
11 – 50 Angajați
ConsultanțăIndustria prelucrătoareLogistică
n8n este o companie sigură de automatizare a fluxurilor de lucru, construită nativ pentru inteligența artificială, care dezvoltă instrumente flexibile pentru echipele tehnice. Platforma sa conectează sisteme de business și permite fluxuri de lucru complexe, cu mai mulți pași, precum și agenți autonomi de inteligență artificială în domenii precum IT, securitate și operațiuni de vânzări. Dezvoltatorii pot extinde automatizările folosind JavaScript sau Python, pot alege între implementarea găzduită local și cea în cloud și pot utiliza fundația open-source a n8n pentru a gestiona orice, de la procesele de zi cu zi până la automatizări pentru companii și pentru operațiuni critice. Contextul recrutării companiei se concentrează pe un produs tehnic destinat organizațiilor care își doresc mai mult control, extensibilitate și eficiență în modul în care proiectează și rulează fluxuri de lucru automatizate.
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Locurile de muncă ale companiei

Senior German-Speaking Customer Success Manager – Remote in Germany

Lead retention, expansion, adoption, and renewals for n8n’s strategic German-speaking enterprise customers. Demonstrate automation value and ROI while partnering with customers and internal teams across Europe.

DEGermaniaRemoteNormă întreagăSeniorLimbă Obligatorie: germanăLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Manage a focused portfolio of n8n’s largest strategic enterprise customers in the German-speaking market
  • Serve as the main post-sales partner through onboarding, adoption, and renewal
  • Develop account strategies and stakeholder coverage across IT, engineering, business, and executive teams
  • Own retention and expansion goals, coordinating renewals and upsell or cross-sell opportunities with Account Executives
  • Lead customer kickoffs and define success plans
  • Deliver onboarding and enablement for both technical and business audiences
  • Conduct health checks, executive meetings, QBRs, and renewal processes
  • Analyze product usage and customer health signals to surface risks and coordinate escalations
  • Measure and present business value, ROI, adoption, and customer impact
  • Work with Support, Solutions Engineering, Product, and Sales to remove customer blockers
  • Deliver organized customer feedback to Product and Engineering
  • Distribute customer insights across the broader Customer Success organization

Cerințe

  • Native-level German and fluent professional English
  • Located in Europe, with Germany preferred
  • Willingness to travel to customer sites
  • Experience managing a focused, strategic portfolio of enterprise SaaS customers
  • Ability to lead kickoffs, onboarding programs, and QBRs from start to finish
  • Experience owning retention and/or expansion goals
  • Demonstrated success with renewals and account growth
  • Technical fluency with APIs, integrations, authentication fundamentals, and deployment environments
  • Experience working with large German-speaking enterprises, including automotive, manufacturing, or retail organizations
  • Ability to connect product usage with measurable outcomes, ROI, and executive-ready business cases
  • Ability to create account plans and operating rhythms across complex organizations
  • Strong stakeholder management skills with technical and executive audiences
  • Ownership-oriented approach in rapidly changing environments
  • Exposure to automation or AI tools, iPaaS, or workflow platforms is preferred
  • Experience with n8n or comparable tools is preferred
  • Startup or scale-up experience is preferred
  • A technical or STEM degree, or equivalent training, is a plus
  • Experience working across multiple regions is preferred
  • Applicants outside Germany must already have the right to work in their country

Beneficii

  • Equity participation in n8n
  • 30 vacation days in Europe, in addition to local public holidays
  • Benefits aligned with local country standards across Europe
  • Pension contributions based on local country standards across Europe
  • €1,000 or equivalent annually for courses, books, events, or coaching
  • Recurring company hackathons
  • Remote-first work across Europe
  • Regular off-sites focused on team connection
  • $100 monthly contribution toward open-source projects
  • Transparent communication about company work and performance

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