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Solvd, Inc.
Solvd, Inc.
501 – 1.000 Angajați
Asistență medicalăConsultanțăLogistică
Solvd, Inc. este o companie globală de inginerie software și consultanță, care ajută organizațiile să planifice, să dezvolte, să testeze și să modernizeze produse digitale. Activitatea sa acoperă dezvoltarea web și mobilă, experiența digitală și designul, datele și inteligența artificială/învățarea automată, modernizarea platformelor cloud, asigurarea calității și automatizarea. În calitate de partener AWS, Solvd combină expertiza inginerească cu tehnologii precum Zebrunner și Carina pentru a sprijini fluxurile de dezvoltare și testare. Fondată în 2011, compania reunește peste 800 de profesioniști în opt birouri și deservește clienți din sectoare precum sănătatea și logistica în 15 țări. Echipele sale colaborează pentru a crea soluții tehnice adaptate, de la provocări inginerești complexe până la livrarea unor produse cu funcționalități bogate.
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Locurile de muncă ale companiei

Senior CRM Data Analyst / Customer Intelligence Analyst (Part-Time) - Poland Remote

Part-time remote role in Poland focused on Salesforce customer intelligence, CRM data quality, digital analytics, and stakeholder decision support for Solvd’s AI consulting and technology services across EMEA.

PLPoloniaRemoteNormă întreagăSeniorLimbă Obligatorie: englezăAnalist de date
CloudSQLTableau

Descriere

  • Lead customer data insights, quality monitoring, and CRM performance analysis across EMEA
  • Validate customer data quality, identity resolution, attributes, audiences, and profile unification in Salesforce Data Cloud
  • Investigate discrepancies affecting customer counts, audience composition, campaign targeting, and reporting results
  • Detect data defects, system limitations, and inefficient processes that affect business performance
  • Collaborate with Global Engineering, Data, and Product teams to deliver corrective actions
  • Recommend ways to improve the accuracy, availability, and usability of customer data
  • Examine customer behavior, lifecycle performance, engagement, retention, and purchasing trends
  • Produce audience, segmentation, affinity, and customer value analyses to inform CRM strategy
  • Support personalization programs with practical insights and recommendations
  • Assess CRM campaigns and customer journeys
  • Use Adobe Analytics to evaluate website and digital customer behavior
  • Find ways to strengthen conversion, engagement, and the customer experience
  • Work with E-commerce and Product teams to evaluate journey performance and friction points
  • Link on-site behavior with CRM engagement and revenue results
  • Create and maintain Tableau dashboards for CRM, Marketing, Product, and E-commerce stakeholders
  • Build automated reporting solutions and maintain consistency across reporting platforms
  • Communicate findings with clear visualizations suited to varied audiences
  • Collaborate across CRM, E-commerce, Product, Digital, Data Engineering, and Commercial functions
  • Turn technical analysis into accessible business recommendations and support stakeholder alignment
  • Shape decisions through evidence-based storytelling and concise communication

Cerințe

  • Advanced practical experience with Salesforce Data Cloud (D360), including customer data models, identity resolution, segmentation, and audience creation
  • Demonstrated ability to troubleshoot and investigate data quality problems at scale
  • Substantial experience with Salesforce Marketing Cloud (SFMC)
  • Advanced Adobe Analytics expertise
  • Advanced Tableau expertise, including dashboard development and data visualization standards
  • Strong SQL capability and experience analyzing large customer datasets
  • Experience using data warehouses such as Snowflake
  • Excellent stakeholder management and communication skills with technical and non-technical audiences
  • Confidence challenging assumptions, escalating data quality issues, and shaping decisions with evidence-based recommendations
  • Legal authorization to work in the country where the role is located
  • English proficiency is required, with applicants asked to indicate their level on the application form

Beneficii

  • Equal-opportunity employment
  • Ongoing opportunities for learning and innovation
  • An inclusive working environment
  • Commitment to ethical AI practices
  • Cross-continental collaboration across diverse cultures
  • The chance to contribute to real-world AI projects in important industries

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