RecruitGo
RecruitGo
RecruitGo este o platformă de tip employer of record și hub pentru munca la distanță, care ajută companiile să construiască echipe distribuite în piețe emergente. Serviciile sale includ recrutare, integrarea angajaților, salarizare, administrarea beneficiilor, conformitate și asistență continuă pentru resurse umane, cu expertiză locală în Filipine, Indonezia, Vietnam, Emiratele Arabe Unite și Hong Kong. RecruitGo oferă, de asemenea, spații de birouri și echipamente opționale, oferind companiilor o modalitate practică de a se extinde la nivel internațional fără să înființeze entități locale.

Sales and Client Success Executive (Remote, Philippines)

Support RecruitGo’s global-business clients through relationship management, service coordination, sales follow-up, CRM administration, and Xero support. This full-time remote role is based in the Philippines.

Descriere

  • Recommend suitable RecruitGo services to clients
  • Develop client relationships and maintain satisfaction
  • Help clients understand and gain value from RecruitGo services
  • Manage client service requests and enquiries
  • Coordinate with internal teams to resolve client cases
  • Support clients by phone, text, and email
  • Assist with newsletters and email campaigns
  • Lead regular client success review meetings
  • Identify and advance service improvements
  • Share product updates, versions, and feature information
  • Represent the client perspective within the company
  • Document, escalate, and follow up on client feedback
  • Deliver sales presentations online and in person
  • Follow up on sales leads and update the CRM database
  • Prepare and issue quotes, proposals, and engagement contracts
  • Deliver product knowledge briefings to internal teams
  • Represent RecruitGo at partner and client-facing events
  • Provide clients with Xero and administrative support or training
  • Support the management team and complete assigned tasks
  • Collaborate internally to deliver services on time and meet client expectations

Cerințe

  • At least two years of relevant experience in client success, account management, strategic consulting, or a related industry role
  • B2B sales experience
  • Bachelor’s degree in business administration, marketing, or a related field
  • Strong written and verbal communication skills
  • Excellent project management and organizational abilities
  • Experience with accounting or bookkeeping technology is preferred
  • Sound knowledge of accounting principles and concepts
  • Analytical, process-oriented approach
  • Ability to work across departments in a deadline-driven environment
  • Active team player who is self-directed and can multitask
  • Ability to work independently and collaboratively
  • Highly organized approach to time management
  • Ability to manage multiple client enquiries simultaneously
  • Excellent communication and interpersonal skills
  • Commitment to helping others and solving problems
  • Ability to upsell and cross-sell products and services
  • Maintain Xero certification throughout employment
  • Personal equipment required
  • Availability during operating hours of 8:00 a.m. to 6:00 p.m. Singapore Time

Beneficii

  • Legal employment through RecruitGo’s Employer of Record services
  • Varied challenges and new opportunities
  • Collaborative team support
  • Inclusive and diverse workplace
  • Flexible remote work
  • Competitive package
  • Professional development opportunities
  • Internal and external training
  • Xero certification maintenance and training opportunities

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