Recruit WA
Recruit WA
Recruit WA este un eveniment anual dedicat ocupării forței de muncă și dezvoltării competențelor, organizat în paralel cu expoziția Perth Tradie Expo la hipodromul Ascot. Evenimentul conectează companii din construcții, inginerie, infrastructură, minerit, transport, educație, servicii medicale și domenii conexe cu candidați calificați și semicalificați care caută noi oportunități de muncă. Angajatorii își pot prezenta posturile vacante într-un cadru informal, amenajat în stilul unui sat, iar participanții pot întâlni organizații și explora locuri de muncă într-o gamă largă de industrii.

Remote Contact Center Agent – Legal Services

Support U.S. consumers by phone, chat, and text, connecting them with appropriate legal services for Walker Advertising.

Descriere

  • Provide customer support through clear, effective phone, chat, and text conversations.
  • Listen closely and ask discovery questions to understand consumers’ situations and direct them to suitable legal solutions.
  • Connect clients with the appropriate legal services.
  • Resolve customer concerns with timely solutions and alternatives.
  • Maintain a professional, customer-focused manner.
  • Enter and update customer information accurately.
  • Meet or exceed response-time and customer-satisfaction targets.
  • Manage priorities and time effectively during high call volumes.
  • Work with the team to support smooth operations and follow contact center procedures.

Cerințe

  • Experience in collections, customer service, inside sales, or telemarketing is preferred.
  • Demonstrated ability to meet or exceed sales goals, quotas, or conversion targets in a call center or customer-facing role.
  • Strong customer service skills and excellent spoken and written communication.
  • Self-motivated, with the ability to succeed in incentive-based, goal-driven settings.
  • Able to solve problems, multitask, and prioritize in a time-sensitive environment.
  • Able to handle customer interactions calmly, clearly, and professionally.
  • Reliable internet access and the computer equipment needed to perform the job.
  • Typing speed of at least 35 words per minute with accuracy.
  • Customer-focused attitude and commitment to continuous improvement.
  • Available to work full time, including both weekend days.

Beneficii

  • Three weeks of paid time off.
  • 12 weeks of paid parental leave.
  • Medical, dental, vision, and other insurance coverage.
  • 401(k) retirement savings plan.
  • Wellness initiatives and employee assistance program.
  • Rewards and recognition programs.
  • Career development opportunities.
  • Performance- and conversion-based bonus opportunities alongside compensation.
  • Remote work within the United States.

Locuri de muncă similare

Ryder System, Inc.

Remote Call Center Representative at Ryder

Ryder System, Inc.

Handle inbound calls about truck breakdowns, maintenance scheduling, and service inquiries for Ryder customers. Coordinate repairs, follow up on vehicle status, and support consistent customer service in a 24/7 operation.

Deschide