Recruit WA
Recruit WA
Recruit WA ir ikgadējs nodarbinātības un prasmju attīstības pasākums, kas notiek vienlaikus ar Perth Tradie Expo Ascot hipodromā. Tas pulcē būvniecības, inženierijas, infrastruktūras, kalnrūpniecības, transporta, izglītības, veselības aprūpes un citu saistīto nozaru uzņēmumus, kā arī kvalificētus un daļēji kvalificētus kandidātus, kuri meklē jaunas darba iespējas. Darba devēji var prezentēt savas vakances neformālā, ciematam līdzīgā vidē, savukārt apmeklētāji var satikt organizācijas un iepazīties ar darba iespējām dažādās nozarēs.

Remote Contact Center Agent – Legal Services

Support U.S. consumers by phone, chat, and text, connecting them with appropriate legal services for Walker Advertising.

Apraksts

  • Provide customer support through clear, effective phone, chat, and text conversations.
  • Listen closely and ask discovery questions to understand consumers’ situations and direct them to suitable legal solutions.
  • Connect clients with the appropriate legal services.
  • Resolve customer concerns with timely solutions and alternatives.
  • Maintain a professional, customer-focused manner.
  • Enter and update customer information accurately.
  • Meet or exceed response-time and customer-satisfaction targets.
  • Manage priorities and time effectively during high call volumes.
  • Work with the team to support smooth operations and follow contact center procedures.

Prasības

  • Experience in collections, customer service, inside sales, or telemarketing is preferred.
  • Demonstrated ability to meet or exceed sales goals, quotas, or conversion targets in a call center or customer-facing role.
  • Strong customer service skills and excellent spoken and written communication.
  • Self-motivated, with the ability to succeed in incentive-based, goal-driven settings.
  • Able to solve problems, multitask, and prioritize in a time-sensitive environment.
  • Able to handle customer interactions calmly, clearly, and professionally.
  • Reliable internet access and the computer equipment needed to perform the job.
  • Typing speed of at least 35 words per minute with accuracy.
  • Customer-focused attitude and commitment to continuous improvement.
  • Available to work full time, including both weekend days.

Priekšrocības

  • Three weeks of paid time off.
  • 12 weeks of paid parental leave.
  • Medical, dental, vision, and other insurance coverage.
  • 401(k) retirement savings plan.
  • Wellness initiatives and employee assistance program.
  • Rewards and recognition programs.
  • Career development opportunities.
  • Performance- and conversion-based bonus opportunities alongside compensation.
  • Remote work within the United States.

Saistītās vakances

BCD Travel

Contact Center Solutions Configuration Professional II

BCD Travel

Configure Genesys Cloud IVR, routing, deployments, and contact center integrations. Support BCD Travel’s digital travel services and global client operations.

Atvērt
Ryder System, Inc.

Remote Call Center Representative at Ryder

Ryder System, Inc.

Handle inbound calls about truck breakdowns, maintenance scheduling, and service inquiries for Ryder customers. Coordinate repairs, follow up on vehicle status, and support consistent customer service in a 24/7 operation.

Atvērt
TruStage

Remote Contact Center Representative II – TruStage

TruStage
1001 – 5000 Darbinieki
ApdrošināšanaFinansesFintech

Handle inbound calls from TruStage Life and AD&D insurance customers, resolving policy questions and documenting interactions. Identify sales leads while supporting customers with policy information and changes.

Atvērt