Recruit WA
Recruit WA
Recruit WA, Ascot Racecourse में Perth Tradie Expo के साथ आयोजित होने वाला रोजगार और कौशल-विकास का वार्षिक आयोजन है। यह निर्माण, इंजीनियरिंग, बुनियादी ढाँचे, खनन, परिवहन, शिक्षा, स्वास्थ्य सेवा और संबंधित क्षेत्रों के व्यवसायों को नए रोजगार अवसरों की तलाश कर रहे कुशल और अर्ध-कुशल उम्मीदवारों से जोड़ता है। नियोक्ता अनौपचारिक, ग्राम-शैली के वातावरण में अपनी रिक्तियों की जानकारी दे सकते हैं, जबकि प्रतिभागी संगठनों से मिलकर विभिन्न उद्योगों में उपलब्ध नौकरियों के बारे में जान सकते हैं।

Remote Contact Center Agent – Legal Services

Support U.S. consumers by phone, chat, and text, connecting them with appropriate legal services for Walker Advertising.

विवरण

  • Provide customer support through clear, effective phone, chat, and text conversations.
  • Listen closely and ask discovery questions to understand consumers’ situations and direct them to suitable legal solutions.
  • Connect clients with the appropriate legal services.
  • Resolve customer concerns with timely solutions and alternatives.
  • Maintain a professional, customer-focused manner.
  • Enter and update customer information accurately.
  • Meet or exceed response-time and customer-satisfaction targets.
  • Manage priorities and time effectively during high call volumes.
  • Work with the team to support smooth operations and follow contact center procedures.

आवश्यकताएँ

  • Experience in collections, customer service, inside sales, or telemarketing is preferred.
  • Demonstrated ability to meet or exceed sales goals, quotas, or conversion targets in a call center or customer-facing role.
  • Strong customer service skills and excellent spoken and written communication.
  • Self-motivated, with the ability to succeed in incentive-based, goal-driven settings.
  • Able to solve problems, multitask, and prioritize in a time-sensitive environment.
  • Able to handle customer interactions calmly, clearly, and professionally.
  • Reliable internet access and the computer equipment needed to perform the job.
  • Typing speed of at least 35 words per minute with accuracy.
  • Customer-focused attitude and commitment to continuous improvement.
  • Available to work full time, including both weekend days.

लाभ

  • Three weeks of paid time off.
  • 12 weeks of paid parental leave.
  • Medical, dental, vision, and other insurance coverage.
  • 401(k) retirement savings plan.
  • Wellness initiatives and employee assistance program.
  • Rewards and recognition programs.
  • Career development opportunities.
  • Performance- and conversion-based bonus opportunities alongside compensation.
  • Remote work within the United States.

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