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On-Site HR Generalist – Boston Airport
Manage employee relations, recruitment, benefits, and compliance for HMSHost’s Boston airport food and beverage operations. Advise leaders and coordinate investigations, training, and workforce programs.
Descriere
- Oversee daily operations of the assigned People & Culture department.
- Manage employee relations, recruitment and interviews, company policies, pay, benefits, and leave.
- Keep daily HR processes aligned with applicable laws, company policies and procedures, and collective bargaining agreements.
- Advise Operations leaders and managers on policies, engagement, retention, training, and performance management.
- Communicate and carry out corporate People & Culture initiatives at the local level.
- Mentor Operations team members and act as a key resource for on-site People & Culture staff.
- Manage compliance matters related to ADA, EEO, Affirmative Action Planning, FMLA, Fair Treatment, Customer Fair Treatment, and FAA.
- Work with Legal to implement new employment law policies and procedures.
- Coordinate confidential investigations involving workers’ compensation, unemployment, affirmative action, EEO, harassment, fair treatment, FAA, and team member relations.
- Recruit candidates, conduct interviews, and support hiring for open roles.
- Maintain team member files, legal compliance logs, and HRIS records.
- Support Field Operations with confidential investigations and work with Internal Audit on ethics-related exceptions.
- Oversee the Work Opportunity Tax Credit program, unemployment claims, and employment verifications.
- Partner with Learning and Development on training about harassment, discrimination, and retaliation.
- Manage the company Open-Line Hotline, Fair Treatment matters, unsolicited calls, and letters.
- Report to the HR Business Partner.
Cerințe
- Combined education and professional experience must exceed three years.
- At least one year of experience leading an HR team that executes strategy and maintains team member relationships.
- Three to five years of Human Resources experience.
- A bachelor’s degree in a related field may count for two years toward the five-year experience requirement.
- One to two years of hospitality, food and beverage, or retail experience is preferred.
- SHRM-SCP or HRCI-SPHR certification is strongly preferred.
- Experience in recruiting, employee relations, labor relations, training and development, benefits, and compensation.
- Training that provides an in-depth understanding of HR policies and practices.
- Training that provides in-depth knowledge of relevant state and federal employment laws and regulations.
- Excellent customer service skills.
- Ability to read and understand correspondence, policies, and legal documents, then summarize them clearly.
- Ability to build collaborative partnerships and work across functions.
- Proficiency with Microsoft Office, including preparing documents, spreadsheets, and presentations.
- Proficiency with HRIS and business software; ability to learn new systems quickly.
- Flexibility to manage multiple projects and local or remote direct reports.
- Record of creating and maintaining positive workplaces by coaching, developing, and leading teams.
- Business judgment to understand the long-term effects of People & Culture decisions.
- Must work on site five days per week.
- May require travel up to 50%.
Beneficii
- Health, dental, and vision insurance
- Paid time off for vacation, personal flexibility, or illness
- Holiday pay
- Meal and transportation benefits
- 401(k) retirement plan with company match
- Company-paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and career development opportunities
- Referral bonus program