ZEISS Group
ZEISS Group
ZEISS Group este o companie globală de optică și optoelectronică, care deservește domeniile producției de semiconductori, calității industriale și cercetării, tehnologiei medicale și piețelor de consum. Fondată în 1846 și cu sediul în Oberkochen, Germania, compania dezvoltă produse și tehnologii precum binocluri, sisteme de microscopie, lentile pentru ochelari, soluții pentru cercetarea biomedicală și aplicații bazate pe inteligență artificială și învățare automată. Aproximativ 43.000 de angajați lucrează în aproape 50 de țări în echipe de cercetare și dezvoltare, producție, vânzări și servicii.

Inside Sales Specialist – Dublin, CA (Hybrid)

Drive inside sales for ZEISS medical equipment service agreements and add-ons. Manage consultative selling, renewals, forecasting, CRM updates, negotiations, and customer relationships.

Descriere

  • Generate additional revenue through inbound and outbound calls focused on service agreements
  • Sell product add-ons, including optional software as responsibilities expand
  • Engage purchasing contacts with cost-benefit and ROI information, then follow opportunities through close
  • Negotiate final pricing and commercial terms
  • Develop sales presentations and evaluate customer needs based on equipment age and financial exposure
  • Partner with field sales and service teams to grow new service business, renewals, warranty extensions, and feature add-ons
  • Identify customer needs and recommend solutions that support sales closure
  • Produce accurate forecasts for an assigned territory
  • Keep customer interactions and win-loss data current in the CRM
  • Share opportunity updates and customer concerns with field service and sales colleagues
  • Stay informed about products, marketing initiatives, and promotions
  • Contribute to training curricula and supporting tools
  • Achieve or exceed departmental call-volume targets and performance metrics
  • Provide guidance to colleagues and lead teams or projects
  • Support effective communication across field and internal teams
  • Suggest changes to sales strategy based on customer feedback
  • Represent the organization at trade shows

Cerințe

  • Bachelor’s degree preferred
  • At least 6–8 years of demonstrated inside or outside sales experience, preferably with medical capital equipment
  • Proven ability to initiate and manage inbound and outbound sales calls
  • Ability to conduct consultative sales conversations centered on business impact and ROI
  • Excellent communication and professional telephone skills
  • Strong negotiation capability
  • Creative approach to thinking and problem-solving
  • Strong time management and organization, with reliable follow-through
  • Ability to collaborate effectively in a team environment
  • Self-directed, highly proactive, and comfortable working without supervision
  • Working knowledge of Microsoft Word, Excel, Access, and Salesforce

Beneficii

  • Medical insurance plans
  • Vision insurance
  • Dental insurance
  • 401(k) matching
  • Employee assistance programs
  • Vacation and sick pay
  • Retirement savings plan
  • Paid time off

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