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Inside Sales Specialist – Dublin, CA (Hybrid)
Drive inside sales for ZEISS medical equipment service agreements and add-ons. Manage consultative selling, renewals, forecasting, CRM updates, negotiations, and customer relationships.
विवरण
- Generate additional revenue through inbound and outbound calls focused on service agreements
- Sell product add-ons, including optional software as responsibilities expand
- Engage purchasing contacts with cost-benefit and ROI information, then follow opportunities through close
- Negotiate final pricing and commercial terms
- Develop sales presentations and evaluate customer needs based on equipment age and financial exposure
- Partner with field sales and service teams to grow new service business, renewals, warranty extensions, and feature add-ons
- Identify customer needs and recommend solutions that support sales closure
- Produce accurate forecasts for an assigned territory
- Keep customer interactions and win-loss data current in the CRM
- Share opportunity updates and customer concerns with field service and sales colleagues
- Stay informed about products, marketing initiatives, and promotions
- Contribute to training curricula and supporting tools
- Achieve or exceed departmental call-volume targets and performance metrics
- Provide guidance to colleagues and lead teams or projects
- Support effective communication across field and internal teams
- Suggest changes to sales strategy based on customer feedback
- Represent the organization at trade shows
आवश्यकताएँ
- Bachelor’s degree preferred
- At least 6–8 years of demonstrated inside or outside sales experience, preferably with medical capital equipment
- Proven ability to initiate and manage inbound and outbound sales calls
- Ability to conduct consultative sales conversations centered on business impact and ROI
- Excellent communication and professional telephone skills
- Strong negotiation capability
- Creative approach to thinking and problem-solving
- Strong time management and organization, with reliable follow-through
- Ability to collaborate effectively in a team environment
- Self-directed, highly proactive, and comfortable working without supervision
- Working knowledge of Microsoft Word, Excel, Access, and Salesforce
लाभ
- Medical insurance plans
- Vision insurance
- Dental insurance
- 401(k) matching
- Employee assistance programs
- Vacation and sick pay
- Retirement savings plan
- Paid time off
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