AMSURG partners with physician groups and health systems to develop and manage ambulatory surgery centers across the United States. Its work spans center operations and anesthesia services, supporting same-day procedures in specialties including gastrointestinal care, ophthalmology, and orthopedics. The company’s model combines operational management with physician collaboration to deliver outpatient surgical care and a coordinated patient experience.
Remote Director of Operations, Ambulatory Surgery Centers — AMSURG
Lead operations, governance, growth, and financial performance across AMSURG ambulatory surgery centers. Oversee physician partnerships, center boards, staffing, budgets, and revenue cycle results.
विवरण
- Build productive relationships with physician leaders.
- Direct governance and operations for 6–15 ambulatory surgery centers across multiple sites and markets.
- Improve center operations to support growth across approximately $50 million–$100 million in revenue.
- Create leadership pipelines and regional growth plans.
- Manage ASC profit and loss with Center Administrators and physician partners.
- Carry out center strategy with guidance from the Vice President of Operations.
- Find opportunities to expand service lines and grow organically.
- Put corporate initiatives into practice at assigned centers.
- Work with marketing, business development, physician and practice recruiting, communications, and fellow Directors of Operations to increase volume.
- Develop facility partnership plans with the Vice President and Senior Vice President.
- Lead business development and strategic planning, gain support from ASCs and their boards, and implement agreed strategies.
- Increase case volume, control expenses, and improve patient experience and outcomes.
- Oversee relationships with health system partners and provider equity groups.
- Prepare and lead ASC board meetings; may serve on joint venture boards or as board chair.
- Direct ASC initiatives and daily operations.
- Coach and train Center Administrators and coordinate onboarding and staff development programs.
- Work with Clinical and Revenue Cycle Management teams to improve performance and revenue cycle metrics.
- Build relationships with ASCs and physicians and make quarterly site visits when business needs call for them.
- Develop Center Administrators in business office functions, including clinical operations and revenue cycle management.
- Create staffing plans, track full-time equivalent utilization, and recommend cost-conscious labor practices.
- Provide backup for ASC administrative tasks such as payroll and accounts payable.
- Coordinate with corporate specialists in IT, HIPAA, audits, HR, training, policies, quality, revenue cycle, and procurement.
- Identify and share effective practices.
- Address legal matters with the Vice President of Operations and the legal department.
- Create and carry out center action plans by identifying opportunities and removing obstacles.
- Support physician recruitment and retention to advance business and market growth.
- Communicate corporate initiatives and develop timely implementation plans with partners.
- Coordinate AMSURG resources and remain accountable until issues are resolved satisfactorily.
- Work with the Vice President on governance and fiduciary duties.
- Plan and lead quarterly board agendas, record minutes, and track follow-up actions.
- Oversee quality, operating efficiency, staffing, policies, risk management, regulatory compliance, patient experience, IT and security, and risk reduction.
- Manage and report center financial results.
- Develop center budgets and oversee their distribution with Vice President support.
- Support annual capital requests for growth and replacement of aging equipment.
- Achieve volume and EBITDA targets.
- Prepare profit and loss budgets and forecasts with facility stakeholders and Vice Presidents.
- Oversee Revenue Cycle Management to meet accounts receivable benchmarks and maintain efficient cash flow.
- Report to the Vice President of Operations.
आवश्यकताएँ
- Bachelor’s degree in healthcare administration or a related field, or an equivalent combination of education and work experience.
- At least 5–7 years of healthcare management experience.
- Experience managing at least $40 million in revenue is preferred.
- Experience negotiating contracts and working with managed care models in a complex organization.
- Experience in a multi-state healthcare system is preferred.
- At least 3 years of experience managing healthcare operations staff.
- Knowledge of outpatient or physician specialty service line operations is preferred.
- Clinical experience and/or Revenue Cycle Management experience is preferred.
- Willingness to travel up to 60% of the time; average travel commitment is 40–60%.
- Strong customer service, interpersonal, leadership, management, organizational, verbal, and written communication skills.
- Understanding of healthcare trends and how they affect ambulatory care.
- Ability to manage multiple projects on tight deadlines while maintaining attention to detail.
- Confidence presenting to senior management, boards, community groups, physicians, and staff.
- Ability to work independently without direct supervision.
- Ability to bring diverse functions together and coordinate their work.
- Ability to understand, influence, and collaborate with others.
- Strong judgment and decision-making skills.
- Ability to resolve problems promptly and effectively.
- Ability to sit or stand for extended periods, use a computer and office equipment, and communicate clearly in person or by phone.
- Occasional walking, bending, reaching, and lifting are required.
लाभ
- Full-time remote work arrangement.
- Travel reimbursement or employer-covered travel is implied by the required business travel; no specific benefit is stated.
- Reasonable accommodations are available for individuals with disabilities.