LogoFresh Jobs Ahead
Szallas Group
Szallas Group
201 – 500 Angajați
CălătoriiOspitalitatePiață online
Szallas Group operează o platformă online de rezervări de cazare, axată pe Europa Centrală și de Est. Călătorii pot consulta apartamente, hoteluri, pensiuni și case de vacanță, pot compara recenziile oaspeților și ofertele speciale și pot rezerva sejururi pe piețe precum Ungaria, Croația, Polonia, Austria, Slovacia și România. Platforma oferă suport pentru mai multe limbi și monede, ghiduri de destinație și un program de fidelitate. Furnizorii de cazare își pot gestiona listările prin instrumente dedicate partenerilor, iar aria de recrutare a Szallas Group cuprinde turismul, ospitalitatea și activitatea pe o piață online.
LinkedIn
Locurile de muncă ale companiei

Customer Service Operations Manager and Miskolc Site Lead

Lead customer service operations across Hungary and oversee site activities in Miskolc. Improve service performance through people leadership, data-informed decisions and cross-functional collaboration at Szallas Group.

HUUngariaHibridNormă întreagăSeniorLimbă Obligatorie: englezăLimbă Obligatorie: maghiarăOperațiuni clinice

Descriere

  • Oversee daily customer service performance, staffing and workload coverage.
  • Track service quality, productivity and efficiency KPIs, responding to performance issues.
  • Handle operational matters, customer concerns and escalations as needed.
  • Identify bottlenecks and improve processes using performance data and root-cause analysis.
  • Ensure customer service processes balance customer experience with operational efficiency.
  • Turn business priorities into clear actions for the customer service organization.
  • Lead and develop customer service managers and teams, setting clear goals and accountability.
  • Build a culture of performance, ownership and constructive feedback.
  • Coach team members and managers, and support hiring, onboarding and capability development.
  • Represent customer service in business discussions and projects.
  • Partner with Commercial, Product, Technology, Finance, HR and other teams.
  • Find opportunities to simplify, automate and improve efficiency, and implement agreed changes.
  • Bring customer and frontline perspectives into business decisions.
  • Serve as the senior local representative and main contact for the Miskolc office.
  • Support communication and cooperation among teams at the site and maintain a positive, professional workplace.
  • Coordinate local site matters with HR, IT, Finance and other functions.
  • Raise Miskolc site needs, risks and opportunities with Group management.
  • Support local communications, engagement and company initiatives.
  • requirements_PLACEHOLDER
  • benefits_PLACEHOLDER
  • fields_PLACEHOLDER
  • Strong operational leadership experience in customer service, customer operations, contact centers or a comparable setting.
  • Experience managing people, preferably including team leaders or other managers.
  • A practical leadership approach and comfort working closely with teams and daily operations.

Cerințe

  • Bring substantial operational leadership experience, ideally in customer service, customer operations, contact centers or a similar setting.
  • Have a track record of people management, preferably including team leaders or other managers.
  • Lead hands-on and stay engaged with daily operations, employees and emerging issues.
  • Understand operational KPIs, capacity planning and performance management.
  • Use a structured, data-informed and practical approach to solving problems.
  • Communicate clearly and manage stakeholder relationships effectively.
  • Drive change and ongoing improvement to processes and working practices.
  • Experience in travel or technology is an advantage.
  • Experience in an international or multi-country organization is an advantage.
  • Be willing and able to work from the Miskolc office at least three days per week.
  • Speak fluent Hungarian and strong working English.

Beneficii

  • Hybrid work with flexibility.
  • Competitive compensation and benefits package.
  • Opportunity to influence product strategy and business results.
  • Work alongside skilled, supportive colleagues.
  • Contribute to products used by millions of travelers.
  • International work environment.

Locuri de muncă similare

Knowtion Health

Remote Talent Acquisition Manager

Knowtion Health
501 – 1.000 Angajați
Sponsor pentru viza H1BAsigurăriConsultanțăLogistică
USStatele Unite ale AmericiiALAlabamaAZArizonaFLFloridaIDIdahoKSKansasMEMaineMIMichiganMSMississippiMOMissouriNMNew MexicoNCCarolina de NordOKOklahomaPAPennsylvaniaSCCarolina de SudTNTennesseeTXTexasVAVirginiaWVVirginia de VestWIWisconsinRemoteNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăRecrutare

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

Deschide
Napco National

Purchasing Coordinator, Saudi Arabia (Remote)

Napco National
5.001 – 10.000 Angajați
Alimente și băuturiAsistență medicalăLogistică
SAArabia SaudităRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAchiziții

Coordinate purchasing operations for a manufacturing business in Saudi Arabia, from purchase orders and supplier deliveries to customs paperwork and material transfers. Support shipment clearance, invoice processing, supplier claims, and product certificate renewals.

Deschide
Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăIndustria prelucrătoare
USStatele Unite ale AmericiiNJNew Jersey
120.000 $ – 165.000 $ / an
La sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Deschide